Support » Plugin: Advanced Order Export For WooCommerce » strange characters showing in email

  • Resolved stb91


    Hi Alex.

Thanks for your Advanced Order Export plugin. It matches exactly my customer’s needs.

    Alas, one thing is a bit of a puzzler: My customer uses his iPhone or iPad to receive the daily updates sent by your plugin. Whereas I see a normal E-Mail with text and an attached file, my customer gets loads and loads of text: either special latin characters or chinese (?) characters. 

    What can I do that my customer gets a standard email? Is there a switch to plain email format somewhere?


Kind regards,


    The page I need help with: [log in to see the link]

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  • Plugin Author


    hi Stephan

    Could you send(or forward) bad-formatted email to ?
    thanks, Alex

    Plugin Author


    to whom having same problem.

    If you use XLS format – the checkbox “Append file contents to email body” ( inside section “Email”) must be off .

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