Hi!
Only when using Amazon Pay?
Because you can define the states you sell to in WooCommerce.
Rgds
Laser
Yes. I’m guessing it is the same issue as discussed in this support request. I don’t think the plug-in has been updated since then. I’ve had to disable it in the interim, as it is obviously an unacceptable shopping experience.
https://wordpress.org/support/topic/amazon-pay-unable-to-ship-to-other-zones/
Hey @schittenden
Hope you are doing well!
Are you using some shipping plugin like USPS?
Let us know.
Best,
Christian
The site uses Flat Rate Boxes and Shippo Shipping for Woocommerce.
To be clear, the message is appearing on Amazon’s page where the customer can select the shipping address after selecting Amazon Pay.
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This reply was modified 2 years, 8 months ago by
schittenden.
Hey @schittenden
is there a way to check your shipping settings?
if it’s not possible, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Best,
Christian
Do you mean the shipping settings for the shop? They’re limited to the US and Canada. This problem only appears when using Amazon Pay. I’ll fill out the form. I assume this is the same issue that you said was known two months ago and indicated would be fixed in the next release.
Hey @schittenden,
yes, we need to check your shipping settings so we can reproduce the issue and fix it.
Best,
Christian
Hey there,
Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Best,
Christian
I’ve been communicating with support, but this issue has not been resolved.
