Title: Storage Importer doesn’t work
Last modified: November 7, 2018

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# Storage Importer doesn’t work

 *  Resolved [c0mm](https://wordpress.org/support/users/c0mm/)
 * (@c0mm)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/storage-importer-doesnt-work/)
 * Version 2.1.15
    Amazon S3
 * It shows the following and does not move on
 * Processing ” (1 of 1329). 0.0 posts per minute, ETA: 09:40:19.
 * REGENERATE THUMBNAILS
 * Processing ” (1 of 1287). 0.0 posts per minute, ETA: 09:44:32.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [c0mm](https://wordpress.org/support/users/c0mm/)
 * (@c0mm)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/storage-importer-doesnt-work/#post-10859151)
 * I deleted all ilab options from the option table, then it works.
 *  [shvachka](https://wordpress.org/support/users/shvachka/)
 * (@shvachka)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/storage-importer-doesnt-work/#post-10859309)
 * Have you deleted this in the database or in the plugin settings? And specify,
   then you started importing to the cloud and all the 1000 images were imported?
 *  Thread Starter [c0mm](https://wordpress.org/support/users/c0mm/)
 * (@c0mm)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/storage-importer-doesnt-work/#post-10860342)
 * I deleted this in database
 *  [shvachka](https://wordpress.org/support/users/shvachka/)
 * (@shvachka)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/storage-importer-doesnt-work/#post-10860706)
 * Did you clean the tables yourself or did you completely delete these tables from
   the database? Tell me, after you have deleted all the pictures uploaded?
 *  [shvachka](https://wordpress.org/support/users/shvachka/)
 * (@shvachka)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/storage-importer-doesnt-work/#post-10860790)
 * And specify which tables you have deleted? Write the name.
 *  Thread Starter [c0mm](https://wordpress.org/support/users/c0mm/)
 * (@c0mm)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/storage-importer-doesnt-work/#post-10883116)
 * Table name is ‘options’
 * select * from options where option_name like “%ilab%”
 *  Plugin Author [interfacelab](https://wordpress.org/support/users/interfacelab/)
 * (@interfacelab)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/storage-importer-doesnt-work/#post-10887140)
 * The latest version has two new settings that should fix the import woes.
 * One of them lets you specify the timeout which should help with the cURL 28 error.
   Try turning it up to see if it helps (if you are running into the error).
 * The other setting in the Storage Settings page allows you to turn off background
   processing and do the import on the client side. Note, if you do have background
   processing turned off, you must keep the importer page open as the page is managing
   the import process instead of the server.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Storage Importer doesn’t work’ is closed to new replies.

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 * 7 replies
 * 3 participants
 * Last reply from: [interfacelab](https://wordpress.org/support/users/interfacelab/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/storage-importer-doesnt-work/#post-10887140)
 * Status: resolved