Support » Plugin: Campaign Monitor for WooCommerce » Stops working every few weeks

  • I have been using this plugin for a year and the same thing happens at least once a month, Woocommerce or WordPress updates and this plugin stops working & needs removed then reinstalled.

    After setting the plugin up you cannot access the campaign monitor settings inside wordpress or it will break the plugin again and no one will be added to your lists after ordering.

    An error of type E_ERROR was caused in line 82 of the file /home/mysite/public_html/wp-content/plugins/query-monitor/collectors/php_errors.php. Error message: Uncaught Error: Cannot use object of type stdClass as array in /home/mysite/public_html/wp-content/plugins/campaign-monitor-for-woocommerce/views/admin/connect.php:118
    Stack trace:
    #0 /home/mysite/public_html/wp-content/plugins/campaign-monitor-for-woocommerce/core/Helper.php(133): require_once()
    #1 /home/mysite/public_html/wp-content/plugins/campaign-monitor-for-woocommerce/core/App.php(568): core\Helper::renderer('connect')
    #2 /home/mysite/public_html/wp-includes/class-wp-hook.php(288): core\App::register_settings_page('')
    #3 /home/mysite/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters('', Array)
    #4 /home/mysite/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #5 /home/mysite/public_html/wp-admin/admin.php(254): do_action('toplevel_page_c...')
    #6 {main}
    
    Next Exception: Cannot use object of type stdClass as array in /home/mysite/public_html/wp-content/plugins/query-monitor/collectors/php_errors.php:82
    Stack trace:
    #0 [internal function]: QM_Collector_

    Really fed up considering the amount of money I pay for my campaign monitor each month and this simple plugin always fails.

Viewing 5 replies - 1 through 5 (of 5 total)
  • and here we are, a month later and its stopped working yet again.

    Plugin Author Campaign Monitor

    (@vibhorchhabra)

    Hi @stephen87 ,

    Thanks for taking the time to reach out and we’d like to assist by further investigating the matter with you there.

    Could you please submit a case to our team here – https://help.campaignmonitor.com/ , with the following details:

    – CM WooCommerce plugin , PHP and WordPress version
    – CM account details
    – Steps to reproduce (if possible)

    Thanks!

    Thanks for replying.

    It broke again, surprise surprise. I submitted a support ticket but think I will start looking for an alternative company

    Plugin Author Campaign Monitor

    (@vibhorchhabra)

    Hi again @stephen87 ,

    Thanks for taking the time to submit the information to us.

    The team will be able to review the details and respond back.

    Appreciate your patience with us!

    I also have this issue.

    Is there a fix?

Viewing 5 replies - 1 through 5 (of 5 total)
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