Support » Plugin: Disable Comments » Stops WooCommerce order notes (from customer) when activated

  • Resolved jarledb


    The plugin seems to have started to stop all user notes on orders in WooCommerce. Not sure when it was introduced.

    Can’t really tell which option should be used for it not to stop customer notes on orders in WooCommerce.

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  • Plugin Author Samir Shah


    There is no specific handling of WooCommerce in this plugin – the reason that notes are disabled is that WooCommerce implements these as “comments” on an order “post”. This means that if you disable comments everywhere, it will as a result disable order comments.

    The only way I can see to avoid this is not to use the “disable everywhere” option and to specifically select which post types you want to disable comments on.

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