Title: Stopped working, no debug output Last modified: March 22, 2021 --- # Stopped working, no debug output * Resolved [mooreaa](https://wordpress.org/support/users/mooreaa/) * (@mooreaa) * [5 years, 1 month ago](https://wordpress.org/support/topic/stopped-working-no-debug-output/) * Had this plugin working mid last year, but since then it stopped working. * I did the following to try and get it fixed: 1) updated all the plugins, and themes 2) uninstalled cf7 google sheets, and re-installed 3) reverted, and the re-authorized and re-saved the code 4) edit the CF7 form and checked / revised the google sheet. * I am not getting any data saved to google sheets but CF7 is sending emails correctly. * I was hoping to grab debug data but the log file is empty. I added the following to my wp-config.php file: define(‘WP_DEBUG’,true); define(‘SCRIPT_DEBUG’,true); define(‘WP_DEBUG_LOG’,true); * but the log file is still blank. I checked permissions on it and even added some text to it manually first to see if it would clear it / overwrite it and no luck. * Any ideas on what I can try to get this plugin working again? Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [5 years, 1 month ago](https://wordpress.org/support/topic/stopped-working-no-debug-output/#post-14217517) * Hi [@mooreaa](https://wordpress.org/support/users/mooreaa/), * As you have enabled WordPress Debug, did you check debug.log file created under wp-content folder of WordPress or you were checking the log.txt file opened via the Plugin’s Integration Page? * Also as you re-authorized have you removed 3rd party App access from your account from [https://myaccount.google.com/permissions](https://myaccount.google.com/permissions) * If no then deactivate the authorization, remove access related to GSheetConnector from your account, Get the fresh authentication code and integrate again. * Let us know further. * Thanks Abdullah * Thread Starter [mooreaa](https://wordpress.org/support/users/mooreaa/) * (@mooreaa) * [5 years, 1 month ago](https://wordpress.org/support/topic/stopped-working-no-debug-output/#post-14219422) * Hi Abdullah, * I checked both the debug output and the log.txt. The its the log.txt accessed via the plugin’s page (where it says to view / clear debug log) that doesn’t seem to be getting populated despite the proper debug flags. The file is 0 bytes. * I tried this again just now. De-activated from the plugin side. Went to the Google permissions to remove the 3rd party access for GSheetConnector. Then went back to the plugin to Get Code and re-authorize. * I’m still not seeing anything in the log.txt file and still not getting the form contents posted to the sheet. The form is simple with 5 fields, all fields are lowercase, one word, and i didn’t have issues with this previously. * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [5 years, 1 month ago](https://wordpress.org/support/topic/stopped-working-no-debug-output/#post-14221488) * Hello [@mooreaa](https://wordpress.org/support/users/mooreaa/) * Sorry for the trouble you are facing, Can you confirm you have created headers perfectly as suggested? Refer link: [How to connect a Google Sheet with CF7 Forms](https://www.gsheetconnector.com/docs/cf7-gsheet-connector-free/how-to-connect-a-google-sheet-with-cf7-forms) Refer Video: [Quick video to configure CF7 GSheetConnector](https://www.youtube.com/watch?v=E_dVAQHyBlw) * Make sure you have entered SheetID and TabID too along with SheetName and TabName Let me know with the screenshot once to take a look and help you further. * If you are getting log.txt empty then check wp-content directory, you’ll find debug.log file if there is any error. * let me know to help you out further. * Thanks Abdullah * [matoni555](https://wordpress.org/support/users/matoni555/) * (@matoni555) * [5 years, 1 month ago](https://wordpress.org/support/topic/stopped-working-no-debug-output/#post-14226785) * Hi [@westerndeal](https://wordpress.org/support/users/westerndeal/), I have same issue. Plugin stopped working few days ago. * Now contact forms can not be submitted due to not transfer data to Google Sheet. I tried to deactivate connection. But when I try to fill new access code, I get error 500 from AJAX request: “There has been a critical error on this website.

[Learn more about troubleshooting WordPress.](https://wordpress.org/support/article/faq-troubleshooting/)” * WordPress debug is on and nothing is logged to WP debug log or your plugin’s log. * WordPress Version: 5.7 PHP Version: 7.4.16 * Thank you Thomas * Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/) * (@westerndeal) * [5 years, 1 month ago](https://wordpress.org/support/topic/stopped-working-no-debug-output/#post-14227262) * Hi [@matoni555](https://wordpress.org/support/users/matoni555/), * Its weird that nothing got printed in logs. As it was working for you and stopped few days back. * Can you check what other plugins you have added and updated? Also is there any other plugin who may be using Google API library? * Deactivate the plugins one by one and check if there is any conflicts. * Let us know. * Thanks Abdullah Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Stopped working, no debug output’ is closed to new replies. * ![](https://ps.w.org/cf7-google-sheets-connector/assets/icon-128x128.gif?rev= 3232650) * [GSheetConnector for CF7 – Connect Contact Form 7 to Google Sheets and Send Form Submissions in Real Time](https://wordpress.org/plugins/cf7-google-sheets-connector/) * [Frequently Asked Questions](https://wordpress.org/plugins/cf7-google-sheets-connector/#faq) * [Support Threads](https://wordpress.org/support/plugin/cf7-google-sheets-connector/) * [Active Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/cf7-google-sheets-connector/unresolved/) * [Reviews](https://wordpress.org/support/plugin/cf7-google-sheets-connector/reviews/) * 5 replies * 3 participants * Last reply from: [WesternDeal](https://wordpress.org/support/users/westerndeal/) * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/stopped-working-no-debug-output/#post-14227262) * Status: resolved