Hi Aba,
Can you send me some screenshots or provide your website URL? Contact me via my website if needed. Make sure you’ve cleared your browser cache.
Thanks, Daniel
Oh, and try deactivating and then reactivating the plugin.
Thread Starter
Aba
(@abdtecco)
Hi Daniel,
Thanks for coming back to me.
I’ve deactivated and reactivated the plugin several times and I’ve also cleared the browser history but unfortunately nothing changed.
The website is in “coming soon” mode so sending you URL would not help, or would it?
The screenshots do not seem to work here, so I would need to send them via your website.
Basically, everything looks normal until I try to pick the stars – they do not change color like they used to and submit does not do anything.
Oh, the ratings are on posts.
I’ve read that there were problems with the ratings on posts so I’ve switched to pages for testing but that has not changed anything either.
I’m using Storefront theme with several other plugins. Had W3 Total Cache but deactivated it just in case.
Thanks for any suggestions. I really liked your plugin.
Can you please try version 4.1.2. I’ve fixed an issue which could be causing this.
Thread Starter
Aba
(@abdtecco)
No, I’m sorry but it is still not working… with the latest update
Thread Starter
Aba
(@abdtecco)
Hi Daniel,
It seems that the problem was caused by “Footer Putter” plugin. I’ve unchecked “remove existing actions” box in Footer Putter advance settings and the ratings went back to normal.
I’ll mark this as resolved now.
Thanks for your time.
