Support » Plugin: Portfolio Gallery - Photo Gallery » Stopped working after PHP upgrade

  • Resolved keepsmilyn


    I recently upgraded my version of PHP on the server to the latest version (from 5.4 to 7.1) and now the plugin isn’t loading. It just displays the coloured dots spinning around and around in a circle but never loads the portfolio.

    Using version 2.4.0 or this plugin.

    Any advise on how to fix this would be highly appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter keepsmilyn


    Actually seems to only be displaying that way on Google Chrome as I just loaded the website on Microsoft Edge and its displaying the gallery straight away. Very odd!

    Dear keepsmilyn,

    Thank you for contacting us.

    Kindly asking you to provide us with additional details about the environment you have (name the OS, Browser version, name the device, device version) and also the website link. We will duplicate the environment to test and understand what the reason of the issue is.
    In the case, if you do not want to publish your website link here, please, contact us directly on our website, which is or use this contact us form

    In the case of additional questions, please, let us know.


    It has been one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply.

    Thank you for following up. It looks like it was just caching as it worked fine on another browser. I have since stopped using this plugin and am now using another plugin (with an entirely new theme) after recently upgrading my website, so this is no longer any issue anymore.

    Dear whiteriverdesign,

    Thank you for the updates.
    Wishing you all the best, yet hope to have you back 🙂


Viewing 5 replies - 1 through 5 (of 5 total)
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