Plugin Author
Ickata
(@ickata)
Hello, did you confirm your registration by clicking the link in your registration email?
For one site this worked. For the other no email was received. Will reinstall the plugin to trigger the email again. Updated rating.
Plugin Author
Ickata
(@ickata)
Reinstalling the plugin won’t help. Can you please check the Spam folder too, in case the 2nd email got in there? If not, can you please send an email to support@pixoeditor.com explaining the issue and sending the API key (you can find it in wp-admin –> Pixo Settings), they will trigger re-sending the confirmation email.
Thank you for updating the rating!
Plugin Author
Ickata
(@ickata)
@rudybrinkman are there any updates?
Email wasn’t found. Not in spam or junk. Will email support.
Removed it from the site where the confirmation email didn’t come in. On the other one working perfectly well.