• Nice plugin, however after using it for 2 days it stopped working throwing the error: “Error: Invalid or restricted API key, or registration not confirmed”. This happens on two different blogs where I installed it.

    • This topic was modified 2 years, 1 month ago by rudybrinkman.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Ickata

    (@ickata)

    Hello, did you confirm your registration by clicking the link in your registration email?

    Thread Starter rudybrinkman

    (@rudybrinkman)

    For one site this worked. For the other no email was received. Will reinstall the plugin to trigger the email again. Updated rating.

    Plugin Author Ickata

    (@ickata)

    Reinstalling the plugin won’t help. Can you please check the Spam folder too, in case the 2nd email got in there? If not, can you please send an email to support@pixoeditor.com explaining the issue and sending the API key (you can find it in wp-admin –> Pixo Settings), they will trigger re-sending the confirmation email.

    Thank you for updating the rating!

    Plugin Author Ickata

    (@ickata)

    @rudybrinkman are there any updates?

    Thread Starter rudybrinkman

    (@rudybrinkman)

    Email wasn’t found. Not in spam or junk. Will email support.

    Plugin Author Ickata

    (@ickata)

    Hey there, any update?

    Thread Starter rudybrinkman

    (@rudybrinkman)

    Removed it from the site where the confirmation email didn’t come in. On the other one working perfectly well.

Viewing 7 replies - 1 through 7 (of 7 total)
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