Stopped Working
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I got all my 999+ images organized, added a new folder, and then the newly created folder disappeared. Then another folder disappeared. Then files wouldn’t show up when I clicked on the folder.
Needless to say, I deleted the plugin. Also, a complete waste of time when only the pro version allows you to see the folders when added the images to pages.
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Hi @kittyflynn,
We’re really sorry to hear about your experience — that definitely shouldn’t have happened. The folder disappearing issue might have been caused by a temporary caching or sync problem, and we’d be happy to help you resolve it if you’re open to giving it another try.
Regarding folder visibility in the free version, it’s actually available in the Lite version. However, if you don’t see the folders, it might be because you’re adding images through a page builder — in that case, folder visibility is indeed only available in the Pro version. We really appreciate if you could understand this situation and consider changing your review rating. Positive reviews are crucial for our business, and your updated feedback would greatly help us in serving you and other customers better in the future.Please do not hesitate to contact us if you need help via ninjateam.org/support, you can choose a live chat option to get fast support.
Wish you a great day ahead.
Best regards,
Daisy
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