Support » Plugin: Kaya QR Code Generator » stopped working

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Kaya Studio

    (@kayastudio)

    Hello,
    Thank you for your comment and for using ‘Kaya QR Code Generator’.

    Sorry I didn’t found the QR Code issue on the provided page. Have you an available online page with the problem to check it ?

    Thank you, best regards.

    Thread Starter maportugal

    (@maportugal)

    I switched to another plugin that worked. That’s why he didn’t find the problem anymore, however, as I reported, in place of the qr code only a small square (5px 5px) appeared empty.

    Plugin Author Kaya Studio

    (@kayastudio)

    Yes, I understand.

    But without an available online page with the problem, I can’t check it and provide support.

    Thank you, best regards.

    Thread Starter maportugal

    (@maportugal)

    I put the plugin again, follow the link of the page with the error

    page

    Plugin Author Kaya Studio

    (@kayastudio)

    Indeed, there is a lot of JavaScript errors on you site, that is the cause of the plugin’s issue. It uses JavaScript to generate the QR Code image on the page and is therefore blocked.

    It may be the google maps api error “Uncaught (in promise) Error: Could not load “stats”.”

    I tried a fix to the problem, I need you to test it by replacing plugin code through FTP or the WordPress plugin editor (in: plugins > Editor, and select kaya-qr-code-generator).

    Can you replace the file ‘plugins\kaya-qr-code-generator\lib\functions.php’ with this content:
    https://pastebin.com/hLa3GUa9

    When it’s done, tell me if it solve the problem.
    Thank you, best regards.

    Thread Starter maportugal

    (@maportugal)

    I’m sure it would work, however, I decided to take another solution. Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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