Stopped working!

  • BeatlesSheaStadium

    (@beatlessheastadium)


    8 years, 5 months ago

    Very big problem. Website looked great with Page Builder, then suddenly the plug-in went inactive. Icon still appears on page editor (along with Visual and Text) but does not work. Clicking on it goes direct to a link to download Page Builder (again!), but when the download starts, it only results in a message that the plug-in is already installed in a “Destination Folder” – though it still doesn’t appear anymore on plug-in list. Very frustrating. Too bad because I had loved this plug-in! Has anyone else encountered this? I’ve already tried deactivating all plug-ins to see if one is affecting Page Builder, but that hasn’t worked either.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Greg Priday

    (@gpriday)

    8 years, 5 months ago

    Hi BeatlesSheaStadium

    If you’re able to log into your server’s FTP, just navigate to wp-content/plugins/ and delete the folder siteorigin-panels. After you’ve done that, you’ll be able to reinstall it without any troubles.

    Please let me know if this does the trick for you.

    Thread Starter BeatlesSheaStadium

    (@beatlessheastadium)

    8 years, 5 months ago

    Hi Greg – It worked! THANK YOU!!!!! I’m your biggest fan – keep up the great work!

    Plugin Support Andrew Misplon

    (@misplon)

    8 years, 5 months ago

    Glad to hear you’ve made progress 🙂 Thanks for your support.

Viewing 3 replies - 1 through 3 (of 3 total)
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