Plugin Author
senols
(@senols)
Are you using any of these? VPS, firewall, proxy, CDN services such CloudFlare?
I don’t use any of the above
I have the same issue. Tested on different hostings.
I contacted the provider and he gave me instructions https://prnt.sc/TlOwHycvvsEu
But I did it yesterday and it didn’t help.
Plugin problem
Plugin Author
senols
(@senols)
Error you are getting is 504 which is gateway time-out error.
In most cases, 504 errors are due to issues with the website itself or server-side problems.
Read:
https://www.siteground.com/kb/504-gateway-timeout/
I gave the support of my provider all the descriptions that you provided, they helped to remove all possible factors that could interfere with work, the mod_security was disabled, nothing helps. And before, your plugin worked normally for me, but about 4 days ago it stopped working, I can’t say more precisely because I write no more than 1 time per week!!! The problem is 100% in the plugin
Plugin Author
senols
(@senols)
Hello,
I understand that you are experiencing the 504 error with the plugin, and I apologize for any inconvenience this may have caused. However, it’s worth noting that not all users are experiencing this issue, which could indicate that there might be an underlying issue with your server that’s affecting the plugin’s functionality.
Based on my experience testing the plugin on several websites, I haven’t encountered any issues with it. I want to assure you that I am not disregarding your concerns and I am here to help in any way I can. However, given that the plugin works fine on other websites, it’s possible that the issue you are experiencing is related to your server.
I also want to inform you that there were a lot of performance issues with the OpenAI API last week, which could have affected the functionality of the plugin. It is possible that this is related to the 504 error you are experiencing.
I am happy to assist you further in any way that I can.
