• Resolved marijolina

    (@marijolina)


    Three days ago suddenly Dflip plugin stop working after WordPress update 5.5. Now there is only a sign which says “pdf is uploading” but never show the book.
    Could someone help me to fix it? There is an incompatibility in versions, althoug the page says it is suported.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author deip

    (@deip)

    Hi,

    WordPress 5.5 brings jQuery changes. Our plugin is stable and working but requires jQuery.
    FOr example, our demo site runs on WordPress 5.5 too and dflip is running great there.

    The problem lies in other plugins/themes that have not updated as per requirements for WordPress 5.5. That causes execution error on jQuery load and that stops all other plugins jQuery load too.

    This affects other plugins including ours. The faulty plugin won’t work and will take down other plugins too.

    We can find the issue for you.

    Uncaught ReferenceError: onepress_js_settings is not defined
        at HTMLDocument.<anonymous> (theme.js?ver=2.2.4:421)
        at i (jquery.js?ver=1.12.4-wp:2)
        at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
        at Function.ready (jquery.js?ver=1.12.4-wp:2)
        at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)

    https://ccaribuenosaires.org.ar/wp-content/themes/onepress/assets/js/theme.js?ver=2.2.4
    That error from onepress theme is breaking jQuery.

    Please inform them about the issue and they can fix it.
    Best,
    Deip

    • This reply was modified 3 years, 8 months ago by deip.
    Plugin Author deip

    (@deip)

    Another issue visible at your site:
    https://ccaribuenosaires.org.ar/

    The site loading icon stays there. It too relies on jQuery onReady function, which is broken by the onepress theme error.

    We will be removing jQuery onReady function dependency in the future, so that at least our plugin functions properly.

    Thread Starter marijolina

    (@marijolina)

    Thank you very much! I will try to resolve like you said.
    May I asked if there is a way to link an specific ulr page inside de book in the free version? I just was tryng this plugin before buy it when it stop workin so i couldn find out.
    Could please answer me this? Thanks!

    Plugin Author deip

    (@deip)

    Yes,

    You can set the opening page of a flipbook with shortcode:
    [dflip id="123" data-page="5"]
    This will create your PDF flipbook or image flipbook to open on page 5 when it starts.

    or you can use the deep link generated by the share button. Flip to the required page and click on the share button you will get a link that opens that flipbook on that very flipbook page.

    Thread Starter marijolina

    (@marijolina)

    Thanks!

    Hi, I also have problems with the plugin!

    It does not display the pdf but I have all the plugins updated.

    The page I need help with:https://www.associazionesaras.it/quarta-dimensione-n-3-2020/

    Plugin Author deip

    (@deip)

    Hi @rosso75 ,

    Thanks for reporting, We are looking at it.

    Plugin Author deip

    (@deip)

    @rosso75 Can you please update to version 1.7.3.3?
    It’s loading the files but the files look like they are corrupted and not loading.

    • This reply was modified 3 years, 8 months ago by deip.

    Thanks for the support!

    I did the update and now it works partially.

    1: I click on the thumbnail with the link
    2: The pop-up opens and the pdf does not open;
    3: I close the pop-up and open it again;

    This is how it works!

    Plugin Author deip

    (@deip)

    Hi @rosso75 ,
    Many thanks for your feedback,

    We lack an environment like yours, due to some plugin and compatibility issues, so it took a while to fix fully.
    Should be working now with 1.7.3.4

    Best,
    Deip

    Ok! Now works fully!

    Thanks for your support!

    Rossano

    Plugin Author deip

    (@deip)

    Hi @rosso75 ,

    Apologies for the trouble and thanks for the report.

    Your site introduced a new scenario and we got an opportunity to improve the plugin for future sites too.
    Thanks again.

    Best,
    Deip

    P.S. When you have free time, feel free to leave a review. It helps other users to use our plugin with the same assurance that you have.

    Hi

    Somehow version 1.7.3.4 doesn’t work on my site.

    https://www.spyderlab.com/spyder-lab-binder-pdf/

    Jun

    Never mind. It’s working now.
    Thanks

    Plugin Author deip

    (@deip)

    Hi @junbug2005 ,
    I was having a look. Glad it’s working.
    Was it the other plugin updates?

    Have a good day,
    Cheers

Viewing 15 replies - 1 through 15 (of 15 total)
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