Support » Plugin: Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue » Stop this plugin from sending transactional email

  • Resolved emmanang

    (@emmanang)


    Hello,

    I have a plugin that sends notifications to my email. I want your plugin to stop sending it via sendinblue, instead, I want this email notifications sent via wordpress itself. How can I do it?

    It has nothing to do with any subscription forms that I posted. Sendinblue takes over transactional emails on my website. I hope you can teach me how to stop it. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sendinblue

    (@neeraj_slit)

    Hello @emmanang

    Thank you for reaching out!

    I’m sorry to hear that you’ve faced issues with our plugin.

    Concerning transactional mailing, our plugin uses default WordPress mailing function.

    Please make sure that on the home page of the plugin Transactional email feature is disabled.

    Let me know if emails keep sending via sendinblue.

    All the best,
    Sendinblue team

    I have the same problem, I deactivated Transactional emails from plugin and from sendinblue dashboard but my wordpress keep sending mails via sendinblue!

    Plugin Author Sendinblue

    (@neeraj_slit)

    Hello @praticamente

    After disabling Sendinblue Transactional emails, please reinstall your SMTP plugins, if you are using any.

    Also, you may find this article helpful.

    If the issue still persist, please contact our customer care team for further investigations.

    Let me know if you have any other questions

    All the best,
    Sendinblue team

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Stop this plugin from sending transactional email’ is closed to new replies.