Support » Plugin: Stop Spammers Security | Block Spam Users, Comments, Forms » Stop Spammers plugin has blocked my account

  • Resolved misskelly75


    I tried to login to my admin module today, using the same PC I’ve been using for years. I was blocked by Stop Spammers. When I follow the link to try and allow the user (me), I am told that I’m blocked. So I’m stuck in a loop and can’t gain access to my own site. Nothing has changed, unless a plugin was auto-updated (but I can’t check that since I can’t login to my dashboard)

    I have also tried using a different PC, in case it was my IP address being blocked. That PC was also blocked, so it’s more likely an issue with my email or with the plugin.

    Please help.

    This message was sent to my email address.
    A request has been received from someone who has been marked as a spammer by the Stop Spammers plugin.

    You are being notified because you have toggled on the option indicating that you wanted this email.

    The information from the request is:

    Time: 2021/12/20 12:31:44
    User IP: xxxxx
    User Email: xxxxxxxx
    Spam Reason: Spam Word: Ad in author
    User Message: This is my laptop that I need to have access to work on my website

    Approve or Block Request:

    Please be aware that the user has been recognized as a potential spammer.

    Some spam bots fill out the request form with a fake explanation.`

    The page I need help with: [log in to see the link]

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