Support » Plugin: TrackShip for WooCommerce » Stop Plugin From Entering Data into the Order Notes

Stop Plugin From Entering Data into the Order Notes

  • Resolved joyryde

    (@joyryde)


    2 months, 4 weeks ago

    Hi, How can we disable the plugin fro adding so much data into the Woocommerce Order Notes? It’s causing the database to be overwhelmed with data in the WordPress Comments table.

    • This topic was modified 2 months, 4 weeks ago by joyryde.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author TrackShip

    (@trackship)

    2 months, 3 weeks ago

    Hi @joyryde

    We will add the ability to enable or disable Order Notes in the next version.

    Thanks

    Thread Starter joyryde

    (@joyryde)

    2 months, 3 weeks ago

    Thank you!

    Plugin Author TrackShip

    (@trackship)

    1 month, 4 weeks ago

    Hi @joyryde

    I can confirm that a plugin version has been released with settings for debugging.

    Navigate to TrackShip > Settings > General Settings > Debug Mode for shipment status change

    Thanks

    Thread Starter joyryde

    (@joyryde)

    1 month, 4 weeks ago

    Hi,

    We need to STOP the plugin from adding order notes because it’s causing the database to be far too large…not add MORE data to it…

    Plugin Author TrackShip

    (@trackship)

    1 month, 3 weeks ago

    Yes, that option was added in the latest version of TrackShip for WooCommerce, from this cersion, by defaut we will not print the shipment status updates in order notes and you can enable it for adding the shipment status updates to the order notes

    Thread Starter joyryde

    (@joyryde)

    1 month, 3 weeks ago

    Hi,

    Where is this setting? All of our orders still show a huge volume of entries on every order?

    https://tinyurl.com/2nvepsl8

    Plugin Author TrackShip

    (@trackship)

    1 month, 3 weeks ago

    Hi @joyryde – You can find this option in the General settings, also it will work for future shipment status notes and will not delete the old order notes.

    I checked your screenshot and I understand your scenario better. We will also remove the SMS order notes for the next version since this info is anyway available in the logs. We will release the new version in the next couple of days.

    Thanks

    Thread Starter joyryde

    (@joyryde)

    1 month, 3 weeks ago

    OK, thank you. Can you put a setting in the plugin to delete all old entries? Or automatically delete them after 90 days or something? We have 2 years of Trackship entries for every order (thousands and thousands of them) and I can’t see why anyone would want them in there bloating the database size.

    Plugin Author TrackShip

    (@trackship)

    1 month, 3 weeks ago

    Hi, the version willbe released soon, it will work for the future and not for old orders. We do not have a way to delete the notes from old orders.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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