• Resolved ozarkwoodworker

    (@ozarkwoodworker)


    I charge a flat rate for shipping on all my products. As a customer is filling out the checkout form with their address information the fields for the credit card keep refreshing. This creates a lot of confusion for some of my customers, and it really isn’t necessary. Sometimes a customer will enter all their information, and see that they made an error on their Zip Code or City name. If they change one character in that field it refreshes the credit card information they already took the time to type in. Also if you relatively quick on a computer or have a slow connection, you could start typing in the credit card fields last, but the refresh hasn’t caught up yet. So it refreshes right in the middle of the user entering their credit card information.

    Is there anyway to make this plugin ignore the address form section of the checkout, and not refresh so much or at all?

    https://wordpress.org/plugins/woocommerce-gateway-paypal-powered-by-braintree/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Can you please send your site link, so that we can see what’s going on?

    Plugin Contributor AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    @ozarkwoodworker can you make sure you are on the latest version, and then let me know if that solves it?

Viewing 2 replies - 1 through 2 (of 2 total)
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