Support » Plugin: Login by Auth0 » [Updated] Works Now

  • This plugin doesn’t work pending changes to their API.

    You will keep getting a can’t connect error.

    On their support forum:

    the underlying cause in this specific case was that the recent deprecation notice for Lock 10 and below when used in embedded login scenarios meant that new tenants don’t even have access to those API’s. In addition, the WordPress plugin current version is still making use of Lock 10 so the issue will surface in new tenants due to unavailability of legacy API’s; there’s already ongoing work to update the WordPress plugin to Lock 11 so this will be addressed in the next version of the plugin.

    The plugin seems to have been fixed now and it works.

    *UPDATE 2*
    The original connection error has been fixed but now the database fails to connect to WordPress so basically you can’t authenticate and you can’t migrate users. Log says ‘Algorithm not allowed’. Wasted about 12 hours on this trying to get it work doing everything recommended on the support forums.

    Final verdict: too unreliable/amateurish to be safely used on a production account. Extremely unstable development with the breaking updates which are released in a very dis-organised manner with no warning.

    • This topic was modified 10 months, 2 weeks ago by  Hasan Tariq.
    • This topic was modified 10 months, 2 weeks ago by  Hasan Tariq. Reason: Issue fixed
    • This topic was modified 10 months, 2 weeks ago by  Hasan Tariq.
    • This topic was modified 10 months, 2 weeks ago by  Hasan Tariq.
Viewing 2 replies - 16 through 17 (of 17 total)
  • Hi Josh,

    We are using SSO to login between multiple WordPress sites only at this stage.

    I do have the setting you mention turned on.



    Plugin Contributor Josh C



    I wanted to give you an update here. We’ve got an interim fix for SSO being tested right now. I’m not sure how comfortable you are changing code or uploading new files but if you wanted to give it a test, the changes are listed out here:

    Basically, red lines are replaced with the green ones for the fix. Or you can click View for the file in question, then Raw to get the changed file, which can be uploaded.

    I would suggest that you only use this in a test/stage environment since it hasn’t been vetted completely but the changes are minor, only 6 lines total.

    We’re running this through testing now and hope to have it out next week at best, week after at worst. You can follow along with the testing and discussion here, if you’d like:

    Thank you!

    • This reply was modified 9 months, 2 weeks ago by  Josh C. Reason: formatting
Viewing 2 replies - 16 through 17 (of 17 total)
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