Support » Plugin: Stock Ticker » Stock Ticker feed price not updating

  • Resolved kirk7428

    (@kirk7428)


    Hello

    Am using your stock ticker which has been working great – however I am unsure when, but it stopped feeding the live data. If you click on the ticker it takes you to the Google Finance page with the correct pricing on .. but the ticker itself remains unchanged. Web address is http://allianceglobalcapital.com – you will see that the ticker is quoting 0.910 when in fact it should be 1.95.

    Please advise. I have cleared cache files, updated all plugins and software but still no success. Thank you in advance, Linda.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Aleksandar Urošević

    (@urkekg)

    Hello @kirk7428,

    As I can see, stock feed is updated last time on May 24th, but ticker updated after forced Stock Ticker clear cache.

    Can you please tell me do you use some caching plugin and what fetch timeout and cache timeout values you have set in global settings and in widget?

    Regards,
    Aleksandar

    kirk7428

    (@kirk7428)

    Aleksander you are an angel – it is working again now!

    I don’t use any kind of caching plugin on the site.
    The cache timeout is 180
    The fetch timeout is 2
    The refresh timeout is 300

    Does that all sound okay?

    Thank you again
    Linda

    Plugin Author Aleksandar Urošević

    (@urkekg)

    Hi @kirk7428,

    I see that it’s auto-updated again at 8 pm. Please let we see will quote continue with auto updating regularly in next few days.

    Kind regards,
    Aleksandar

    Hi @kirk7428,

    I see that quote now updating properly.
    If you like our plugin, feel free to do brief review here https://wordpress.org/support/plugin/stock-ticker/reviews/

    Thank you in advance,
    Aleksandar

Viewing 4 replies - 1 through 4 (of 4 total)
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