Support » Plugin: Stock Manager for WooCommerce » Stock on order subtract 2 times

  • Resolved rdalmau

    (@rdalmau)


    Good,

    For some time now I have had orders that I don’t know why the stock of the product has been subtracted twice. If I buy one glass of a glass, I get two orders to subtract stock. Could it be because of the language? I have 2 (Spanish and Catalan).

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author storeapps

    (@storeapps)

    Hi there,

    Are you using any multilingual plugin to manage your site in two languages? If yes then it could be one reason.

    To confirm, temporarily de-activate WooCommerce Stock Manager and then try placing a new order and see how the stock is subtracted.

    Let us know how it goes for you.

    Thread Starter rdalmau

    (@rdalmau)

    Thank you very much for your help, I will try what you tell me and I will publish the result.

    Regards ! @storeapps

    Thread Starter rdalmau

    (@rdalmau)

    Good,

    I have done the check you have told me about and I have noticed a change. When I deactivated the Stock Manager plugin I placed an order and it was placed correctly, but what has changed is the customisation of the products.

    Before, when I went to edit a product and selected the “Inventory” option, everything was blocked, I couldn’t edit it, but now I can.

    I don’t understand why now when I re-enable the plugin, the inventory management is enabled in the product.

    I will keep an eye on the new orders and if it happens again.

    Thanks for your help!

    Plugin Author storeapps

    (@storeapps)

    Hi there,

    You are welcome. Thank you for trying out the suggested steps and sharing the results.

    Please do revert in case of any issues.

Viewing 4 replies - 1 through 4 (of 4 total)
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