Support » Plugin: WooCommerce » Stock not reducing when more than 10 items sold

  • Resolved johnc1979

    (@johnc1979)


    Hi,

    I ha e an issue where is someone buys more than 10 different products the stock levels for products 11,12,13 etc aren’t being reduced. The first 10 products are being reduced, just not any after 10. The site has litespeed cache and set to flush on changes to stock levels.

    Any idea what might be happening?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    That is interesting!

    Would you be able to copy your System Status here for us to review: https://docs.woocommerce.com/document/understanding-the-woocommerce-system-status-report/?

    Also, can you send a screenshot of the “Order Notes” section of one of the orders that had the issue? Please be sure to blur out any sensitive information (if included in that area). Thanks!

    Plugin Support Hari Shanker R

    (@harishanker)

    Automattic Happiness Engineer

    Hi @johnc1979

    We hope you were able to get the problem resolved.

    I’m marking this thread as Resolved since we haven’t heard from you in a while, but if you have further questions, feel free to reach out to us here in the forums. We’re happy to help!

Viewing 2 replies - 1 through 2 (of 2 total)
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