Title: Stock-issues Last modified: January 13, 2022 --- # Stock-issues * Resolved [nickvdv](https://wordpress.org/support/users/nickvdv/) * (@nickvdv) * [4 years, 4 months ago](https://wordpress.org/support/topic/stock-issues/) * Currently I have one product to sell. It is either one-time purchase, or subscription based. But: i have a problem with stock-management. * In the settings of Woo i disabled stock-management, since we don’t have stock. We can sell a limitless ammount of subscriptions. But, someehow, if I go to the product-page and want to put a product in cart, it says: ‘this product is currently out of stock’. * I have checked all WooCommerce settings ánd the productsettings. Even created a new product, but with zero result. * Could someone help me fix this? * Thank you in advance! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstock-issues%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 4 months ago](https://wordpress.org/support/topic/stock-issues/#post-15249065) * Hello, * I can’t seem to find the add to cart button on the page you’ve shared, but could you first check if the stock status of that product is set to “in stock?” [https://snipboard.io/gdjDUB.jpg](https://snipboard.io/gdjDUB.jpg) * If it still shows the out of stock message, you’ll want to run a full conflict test to determine if the issue is coming from a plugin/theme conflict. The best way to determine this is to: - Temporarily switch your theme to [Storefront](https://woocommerce.com/storefront/) - Disable all plugins except for WooCommerce - Test to see if the issue has been resolved * If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. [You can find a more detailed explanation on how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) * Thread Starter [nickvdv](https://wordpress.org/support/users/nickvdv/) * (@nickvdv) * [4 years, 4 months ago](https://wordpress.org/support/topic/stock-issues/#post-15251567) * Thank you for your advice. * The product is set in stock. Tried 3 options: – Put stock on +200 –> didn’t help – Selected ‘order with no stock’ –> didn’t help – Disabled stock-management at all –> didn’t help. * So the product itself is in stock… * I have tried to switch the theme to Storefront. Downloaded the .zip and tried to import it in themes. Sadly it notices: ‘invalid file’. * I did disable all plugins except for WooCommerce. That didn’t resolve the issue. * Do you have other possibilities for me? 🙂 * Thread Starter [nickvdv](https://wordpress.org/support/users/nickvdv/) * (@nickvdv) * [4 years, 4 months ago](https://wordpress.org/support/topic/stock-issues/#post-15251708) * In the meanwhile i have changed to various themes, but none fixed the issue. * I got this gut-feeling that it has to do with the settings somehow. But i have no clue which one. All obvious settings are checked and fixed. * [Abiola Ogodo](https://wordpress.org/support/users/oaoyadeyi/) * (@oaoyadeyi) * [4 years, 4 months ago](https://wordpress.org/support/topic/stock-issues/#post-15251733) * [@nickvdv](https://wordpress.org/support/users/nickvdv/) * For better assistance, please share your WooCommerce error logs and System Status on this thread so we can take a look at your configuration and check the issue further: * System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response. * Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).` * Thread Starter [nickvdv](https://wordpress.org/support/users/nickvdv/) * (@nickvdv) * [4 years, 4 months ago](https://wordpress.org/support/topic/stock-issues/#post-15251930) * ``` ### WordPress Environment ### WordPress address (URL): http://buurtmaaltijden.nl Site address (URL): http://buurtmaaltijden.nl WC Version: 6.1.0 REST API Version: ✔ 6.1.0 WC Blocks Version: ✔ 6.5.1 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.0.3 Log Directory Writable: ✔ WP Version: 5.8.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: nl_NL External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.21 PHP Post Max Size: 128 MB PHP Time Limit: 120 PHP Max Input Vars: 5000 cURL Version: 7.52.1 OpenSSL/1.0.2u SUHOSIN Installed: – MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.1.0 WC Database Prefix: wp_ Totale databasegrootte: 146.61MB Database datagrootte: 141.76MB Database index grootte: 4.85MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: 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0.02MB + Engine InnoDB wp_wc_zapier_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### acf-field: 1 acf-field-group: 1 attachment: 194 custom_css: 2 customize_changeset: 2 elementor_library: 16 elementor_snippet: 2 elementor-hf: 2 mc4wp-form: 1 nav_menu_item: 6 oembed_cache: 1 page: 29 post: 3 product: 7 product_variation: 12 revision: 1850 shop_order: 4 shop_subscription: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (25) ### Advanced Custom Fields: door Delicious Brains – 5.11.4 Autoptimize: door Frank Goossens (futtta) – 2.9.5 Child Theme Configurator: door Lilaea Media – 2.5.8 Coupon Referral Program: door MakeWebBetter – 1.6.2 Custom Start Date For WooCommerce Subscriptions: door Launch & Sell – 1.1.8 Duplicate Page: door mndpsingh287 – 4.4.7 Dynamic Visibility for Elementor: door Dynamic.ooo – 4.1.2 Elementor Pro: door Elementor.com – 3.5.2 Elementor: door Elementor.com – 3.5.3 Reviews and Rating - Google My Business: door Noah Hearle Design Extreme – 3.45 GA Google Analytics: door Jeff Starr – 20210719 Google Listings and Ads: door WooCommerce – 1.10.0 Elementor Header & Footer Builder: door Brainstorm Force Nikhil Chavan – 1.6.7 Social Feed Gallery: door QuadLayers – 3.3.4 JetElements For Elementor: door Crocoblock – 2.5.9 Jetpack: door Automattic – 10.5 MC4WP: Mailchimp for WordPress: door ibericode – 4.8.6 Mollie-betalingen voor WooCommerce: door Mollie – 6.7.0 WooCommerce All Products For Subscriptions: door WooCommerce – 3.1.33 WooCommerce Subscriptions: door WooCommerce – 3.1.6 WooCommerce Zapier: door OM4 Software – 2.2.2 WooCommerce: door Automattic – 6.1.0 WP Sitemap Page: door Tony Archambeau – 1.9.1 WP User Switch: door IqbalRony – 1.0.1 Zapier for WordPress: door Zapier – 1.0.2 ### Inactive Plugins (0) ### ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Winkelbasis: #1633 - /winkel/ Winkelwagen: #1635 - /winkelwagen/ Afrekenen: #1637 - /afrekenen/ Mijn account: #1639 - /mijn-account/ Algemene voorwaarden: ❌ Pagina niet ingesteld ### Theme ### Name: Zita Storefront Version: 1.0.3 Author URL: https://wpzita.com Child Theme: ✔ Parent Theme Name: Zita Parent Theme Version: 1.5.4 Parent Theme Author URL: WooCommerce Support: ✔ ### Templates ### Archive Template: Je thema heeft een woocommerce.php bestand. Je zult het woocommerce/archive-product.php template niet kunnen overschrijven omdat woocommerce.php prioriteit heeft over archive-product.php. Dit is bedoeld om weergave-problemen te voorkomen. Overrides: – ### Abonnementen ### WCS_DEBUG: ✔ Nee Subscriptions Mode: ✔ Live Subscriptions Live URL: https://buurtmaaltijden.nl Subscription Statuses: wc-active: 1 wc-cancelled: 1 WooCommerce Account Connected: ✔ Yes Active Product Key: ❌ No Custom Retry Rules: ✔ No Custom Retry Rule Class: ✔ No Custom Raw Retry Rule: ✔ No Custom Retry Rule: ✔ No Retries Migration Status: ✔ Completed Report Cache Enabled: ✔ Ja Cache Update Failures: ✔ 0 fout ### Winkel configureren ### Country / State: Nederland ### Abonnementen per betaalmethode ### Mollie - iDEAL: wc-active: 1 wc-cancelled: 1 ### Ondersteuning betaalmethode ### Mollie - Bankoverdracht: products refunds Mollie - Belfius Direct Net: products refunds subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes multiple_subscriptions subscription_payment_method_change subscription_payment_method_change_customer Mollie - Creditcard: products refunds subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes multiple_subscriptions subscription_payment_method_change subscription_payment_method_change_customer Mollie - SEPA-incasso: products refunds Mollie - EPS: products refunds subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes multiple_subscriptions subscription_payment_method_change subscription_payment_method_change_customer Mollie - Giropay: products refunds subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes multiple_subscriptions subscription_payment_method_change subscription_payment_method_change_customer Mollie - iDEAL: products refunds subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes multiple_subscriptions subscription_payment_method_change subscription_payment_method_change_customer Mollie - KBC/CBC betaalknop: products refunds subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes multiple_subscriptions subscription_payment_method_change subscription_payment_method_change_customer Mollie - Klarna betaal later: products refunds Mollie - Klarna Betaal in 3 delen: products refunds Mollie - Klarna Pay now: products refunds Mollie - Bancontact: products refunds subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes multiple_subscriptions subscription_payment_method_change subscription_payment_method_change_customer Mollie - PayPal: products refunds Mollie - paysafecard: products Mollie - Przelewy24: products refunds Mollie - SOFORT Banking: products refunds subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes multiple_subscriptions subscription_payment_method_change subscription_payment_method_change_customer Mollie - Cadeaubonnen: products Mollie - Apple Pay: products refunds subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes multiple_subscriptions subscription_payment_method_change subscription_payment_method_change_customer Mollie - MyBank: products refunds Mollie - Waardebon: products ### All Products for WooCommerce Subscriptions ### Template Overrides: – ### Action Scheduler ### Afgerond: 959 Oldest: 2021-12-27 09:28:06 +0000 Newest: 2022-01-14 10:32:11 +0000 In afwachting: 6 Oldest: 2022-01-14 11:32:11 +0000 Newest: 2022-01-17 11:16:56 +0000 ### WooCommerce Zapier ### Database Version: ✔ 13 Detailed Logging Enabled: No Legacy Mode Disabled: ✔ Yes SSL: ✔ Yes REST API Authentication Key(s): ❌ 0 Task History Record Count: ✔ 3 Webhook #4: Zapier #subscription:13013944 - Status: active - Trigger: customer.deleted - Delivery Count (Last 30 Days): 0 Webhook #3: Zapier #subscription:13013447 - Status: active - Trigger: customer.updated - Delivery Count (Last 30 Days): 3 Webhook #1: Zapier #subscription:13013222 - Status: active - Trigger: customer.created - Delivery Count (Last 30 Days): 0 ### Status report information ### Generated at: 2022-01-14 10:40:18 +00:00 ``` * Thread Starter [nickvdv](https://wordpress.org/support/users/nickvdv/) * (@nickvdv) * [4 years, 4 months ago](https://wordpress.org/support/topic/stock-issues/#post-15251939) * I pasted the system status. It’s held for moderation… * There is nog error-log available. * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 4 months ago](https://wordpress.org/support/topic/stock-issues/#post-15252671) * Hi [@nickvdv](https://wordpress.org/support/users/nickvdv/) * Thank you for sharing the system status. Could you also check if variations have prices? It looks like [this ](https://buurtmaaltijden.nl/product/vegan-gebalanceerd/) is a variable product. If variations don’t have price set, it will also show out of stock on the frontend: * Link to image: [https://snipboard.io/E5XaA3.jpg](https://snipboard.io/E5XaA3.jpg) * Thread Starter [nickvdv](https://wordpress.org/support/users/nickvdv/) * (@nickvdv) * [4 years, 4 months ago](https://wordpress.org/support/topic/stock-issues/#post-15252777) * Thank you very very very very much! * This solved the issue! - This reply was modified 4 years, 4 months ago by [nickvdv](https://wordpress.org/support/users/nickvdv/). * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 4 months ago](https://wordpress.org/support/topic/stock-issues/#post-15252942) * Thank you for the update. Glad to hear it’s solved 🙂 If you have any other questions, feel free to start a new topic! Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Stock-issues’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [Issues](https://wordpress.org/support/topic-tag/issues/) * 9 replies * 3 participants * Last reply from: [MayKato](https://wordpress.org/support/users/maykato/) * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/stock-issues/#post-15252942) * Status: resolved