Title: Stock Count Issue
Last modified: January 10, 2019

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# Stock Count Issue

 *  Resolved [jedfirestone](https://wordpress.org/support/users/jedfirestone/)
 * (@jedfirestone)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/stock-count-issue/)
 * Running into an issue with some tickets I am selling and the stock counts. Here’s
   an example that has happened with a current ticket.
 * I started with stock of 500 tickets. There has been one refund of 2 tickets, 
   but it was earlier and I found where the count went from 469->471.
 * Order A – Jan 8 12:09pm – Stock levels reduced: Saturday February 23, 2019 – 
   7-9pm (MS-2-23) 417→415
    Order B – Jan 9 1:40pm – 100% Discount code used – Stock
   levels reduced: Saturday February 23, 2019 – 7-9pm (MS-2-23) 417→415 Order C –
   Jan 9 1:52pm – Order FAILED for 2 tickets – no stock movement shown Order D –
   Jan 9 3:54pm – Stock levels reduced: Saturday February 23, 2019 – 7-9pm (MS-2-
   23) 417→414
 * 3 in a row, all starting their count at 417!
 * WooCommerce Reports shows 110 sold. The last order shows ending quantity of 394(
   which says 106 were sold).
 * We have several events that have gotten oversold because of this.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Tickera](https://wordpress.org/support/users/tickera/)
 * (@tickera)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/stock-count-issue/#post-11076481)
 * Hi jedfirestone,
 * Since we will need additional information from you, please submit new support
   ticket here [support@tickera.com](https://wordpress.org/support/topic/stock-count-issue/support@tickera.com?output_format=md)
   And If you are premium user, here – [http://support.tickera.com/support/home](http://support.tickera.com/support/home)
   and our support team will be more than happy to help you with this issue.
 *  Thread Starter [jedfirestone](https://wordpress.org/support/users/jedfirestone/)
 * (@jedfirestone)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/stock-count-issue/#post-11087611)
 * I sent it through a support ticket, thanks! I missed the support ticket spot 
   initially. oops!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Stock Count Issue’ is closed to new replies.

 * ![](https://ps.w.org/tickera-event-ticketing-system/assets/icon-256x256.jpg?rev
   =1328378)
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## Tags

 * [tickera](https://wordpress.org/support/topic-tag/tickera/)

 * 2 replies
 * 2 participants
 * Last reply from: [jedfirestone](https://wordpress.org/support/users/jedfirestone/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/stock-count-issue/#post-11087611)
 * Status: resolved