Title: Stock Central Issue
Last modified: August 14, 2020

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# Stock Central Issue

 *  Resolved [moh2015](https://wordpress.org/support/users/moh2015/)
 * (@moh2015)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/)
 * Hi,
    I have a problem accessing stock central, each time I try to access it, 
   it takes a very long time and then returns “500 – Internal Server Error” and 
   sometimes “504 – Gateway Timeout”. I tried to restore my site to a point before
   the plugin last update and wordpress last update, but still the same problem.
   Please help to solve this issue. Thanks in advance. Regards,

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [Salva Machi](https://wordpress.org/support/users/salvamb/)
 * (@salvamb)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13267246)
 * Hi [@moh2015](https://wordpress.org/support/users/moh2015/)
 * When this happens, usually it records an error on your PHP error log that can
   help us to understand why is this happening. So might you check it and paste 
   here the exact error, please?
    If you need help to enable your error log, please
   do read this article:
 * > [Debugging in WordPress](https://wordpress.org/support/article/debugging-in-wordpress/)
 *  Thread Starter [moh2015](https://wordpress.org/support/users/moh2015/)
 * (@moh2015)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13277728)
 * Thanks a lot for your reply, I’ve installed Query Monitor plugin, but there is
   no database error related to ATUM, please check the screenshot below
    [https://prnt.sc/u1vn2q](https://prnt.sc/u1vn2q)
   Thanks,
 *  Plugin Author [Salva Machi](https://wordpress.org/support/users/salvamb/)
 * (@salvamb)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13279335)
 * Hi [@moh2015](https://wordpress.org/support/users/moh2015/)
 * You should check for the error when this error happens. not sure if the Query
   monitor plugin can help you out with this…
    I’d recommend to enable and check
   the PHP error log file instead (as suggested previously).
 * Best Regards,
    Salva.
    -  This reply was modified 5 years, 8 months ago by [Salva Machi](https://wordpress.org/support/users/salvamb/).
 *  Thread Starter [moh2015](https://wordpress.org/support/users/moh2015/)
 * (@moh2015)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13280341)
 * Thank you for your reply, I’ve enabled the debug mode and try to access stock
   central and the error happened, then checked the debug.log file:
 *     ```
       [19-Aug-2020 10:13:45 UTC] PHP Notice:  Undefined index: force_notice in /home/customer/www/pasmma.com/public_html/wp-content/plugins/woo-accept/accept-wc.php on line 25
       [19-Aug-2020 10:13:45 UTC] PHP Notice:  Undefined index: force_notice in /home/customer/www/pasmma.com/public_html/wp-content/plugins/woo-accept/accept-wc.php on line 25
       [19-Aug-2020 10:13:48 UTC] PHP Notice:  Undefined property: P9f::$product_design in /home/customer/www/pasmma.com/public_html/wp-content/plugins/tshirtecommerce/includes/product_images.php on line 9
       [19-Aug-2020 10:14:10 UTC] PHP Notice:  Undefined index: force_notice in /home/customer/www/pasmma.com/public_html/wp-content/plugins/woo-accept/accept-wc.php on line 25
       [19-Aug-2020 10:14:13 UTC] PHP Notice:  Undefined index: force_notice in /home/customer/www/pasmma.com/public_html/wp-content/plugins/woo-accept/accept-wc.php on line 25
       [19-Aug-2020 10:14:14 UTC] PHP Notice:  Undefined index: force_notice in /home/customer/www/pasmma.com/public_html/wp-content/plugins/woo-accept/accept-wc.php on line 25
       [19-Aug-2020 10:14:16 UTC] PHP Notice:  Undefined property: P9f::$product_design in /home/customer/www/pasmma.com/public_html/wp-content/plugins/tshirtecommerce/includes/product_images.php on line 9
       [19-Aug-2020 10:16:10 UTC] PHP Notice:  Undefined index: force_notice in /home/customer/www/pasmma.com/public_html/wp-content/plugins/woo-accept/accept-wc.php on line 25
       [19-Aug-2020 10:16:11 UTC] PHP Notice:  Undefined index: force_notice in /home/customer/www/pasmma.com/public_html/wp-content/plugins/woo-accept/accept-wc.php on line 25
       [19-Aug-2020 10:16:16 UTC] PHP Notice:  Undefined property: P9f::$product_design in /home/customer/www/pasmma.com/public_html/wp-content/plugins/tshirtecommerce/includes/product_images.php on line 9
       [19-Aug-2020 10:17:06 UTC] PHP Notice:  Undefined index: force_notice in /home/customer/www/pasmma.com/public_html/wp-content/plugins/woo-accept/accept-wc.php on line 25
       [19-Aug-2020 10:19:15 UTC] PHP Notice:  Undefined index: force_notice in /home/customer/www/pasmma.com/public_html/wp-content/plugins/woo-accept/accept-wc.php on line 25
       [19-Aug-2020 10:19:16 UTC] PHP Notice:  Undefined index: force_notice in /home/customer/www/pasmma.com/public_html/wp-content/plugins/woo-accept/accept-wc.php on line 25
       ```
   
 * I can’t see any error related to ATUM.
    Thanks,
    -  This reply was modified 5 years, 8 months ago by [Yui](https://wordpress.org/support/users/fierevere/).
    -  This reply was modified 5 years, 8 months ago by [Yui](https://wordpress.org/support/users/fierevere/).
      Reason: please use CODE button for proper formatting
 *  Plugin Author [Salva Machi](https://wordpress.org/support/users/salvamb/)
 * (@salvamb)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13285599)
 * Hi [@moh2015](https://wordpress.org/support/users/moh2015/)
 * Indeed. Those aren’t errors, just notices (so not really important) and are not
   coming from ATUM.
    Very weird that happened without recording any critical error…
 * Perhaps this could be caused by some kind of server restriction or limitation
   being applied by your hosting provider. Might you contact them and ask them about
   this issue, please?
 * Best Regards,
    Salva.
    -  This reply was modified 5 years, 8 months ago by [Salva Machi](https://wordpress.org/support/users/salvamb/).
 *  Thread Starter [moh2015](https://wordpress.org/support/users/moh2015/)
 * (@moh2015)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13296990)
 * Hi,
    I’ve contacted my host, and they told me to uninstall and reinstall the 
   plugin, this time I got this error “Fatal error: Allowed memory size of 805306368
   bytes exhausted (tried to allocate 20480 bytes) in /home/customer/www/pasmma.
   com/public_html/wp-includes/class-wp-post.php on line 265”
 * They told me that the memory limit is already set to the maximum of 768M and 
   can’t be increased.
    Kindly advise. Thanks,
 *  Thread Starter [moh2015](https://wordpress.org/support/users/moh2015/)
 * (@moh2015)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13298082)
 * Hi,
    I’ve removed products that have a huge number of variations from my website,
   and now ATUM works fine. I have another problem, search by SKU doesn’t work for
   me, I have a unique SKU for each variation, When I search by SKU, no results 
   appear, please check screenshots: [https://prnt.sc/u43prs](https://prnt.sc/u43prs)
   [https://prnt.sc/u43q5x](https://prnt.sc/u43q5x) Thanks,
 *  Thread Starter [moh2015](https://wordpress.org/support/users/moh2015/)
 * (@moh2015)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13304211)
 * hi,
    I’ve multisite wordpress installation and the problem of stock central was
   solved on the main site when I removed the products with huge variations and 
   deleted the plugin and its data and reinstall it again. I did the same thing 
   on the other (Arabic) site , but when i delete the plugin, its data was not deleted
   from the database although I enabled that option in the general settings, and
   the problem of stock central still exist on that site, please advice how to delete
   the plugin data from the database to solve this problem. Thanks,
 *  Plugin Author [Salva Machi](https://wordpress.org/support/users/salvamb/)
 * (@salvamb)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13308748)
 * Hi [@moh2015](https://wordpress.org/support/users/moh2015/),
 * Good to know that you finally found a way to solve it.
 * > I have another problem, search by SKU doesn’t work for me, I have a unique 
   > SKU for each variation, When I search by SKU, no results appear, please check
   > screenshots:
 * This is very weird. I’ve just tried searching a variation by SKU on my local 
   environment and worked fine for me.
 * > I did the same thing on the other (Arabic) site , but when i delete the plugin,
   > its data was not deleted from the database although I enabled that option in
   > the general settings, and the problem of stock central still exist on that 
   > site, please advice how to delete the plugin data from the database to solve
   > this problem.
 * The ATUM tables should be deleted if you had the corresponding option enabled
   in ATUM settings before uninstalling.
    Anyway, if you want to remove the tables
   manually, just identify the blog number for that “Arabic” site and remove all
   the tables with the blog number prefix + atum_ prefix on their names.
 * Best Regards,
    Salva.
 *  Thread Starter [moh2015](https://wordpress.org/support/users/moh2015/)
 * (@moh2015)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13324795)
 * Hi,
    Thanks a lot for your reply, I managed to solve the problem of the Arabic
   site. Regarding the problem of the SKU, I noticed that the search works only 
   for the product name , I tried to search by SKU and entered a product name and
   got a result of the same product name, please check the below screenshot [https://prnt.sc/u7212e](https://prnt.sc/u7212e)
   Please advise. Thanks,
    -  This reply was modified 5 years, 8 months ago by [moh2015](https://wordpress.org/support/users/moh2015/).
 *  Plugin Author [Salva Machi](https://wordpress.org/support/users/salvamb/)
 * (@salvamb)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13326779)
 * Hi [@moh2015](https://wordpress.org/support/users/moh2015/)
 * Not sure what could be causing this on your site as it’s working as expected 
   for me.
    In order to discard any possible conflict with a 3rd party plugin or
   theme, you can try to disable all your plugins except WooCommerce and ATUM and
   also try to activate the StoreFront theme (for example) and try if it works in
   that way.
 * Best Regards,
    Salva.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Stock Central Issue’ is closed to new replies.

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 * 11 replies
 * 2 participants
 * Last reply from: [Salva Machi](https://wordpress.org/support/users/salvamb/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/stock-central-issue/#post-13326779)
 * Status: resolved