Support » Plugin: Invelity iKros Invoices » Still works?

  • Resolved marianssen

    (@marianssen)


    Hi,

    I’m not sure, if this is just an issue on my website, but I’ve been unable to connect successfully via the API key. Invoice generator inside WooCommerce works correctly, but not orders are shown in iKros. Using the latest version of WooCommerce.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author INVELITY

    (@invelity)

    Hello,

    if you see the invoice in WooCommerce you should see invoices in iKros as well. The invoices are generated in iKros and then they are sent to WooCommerce.

    Make sure you refresh iKros app after you’ve sent orders from WooCommerce.

    Thanks,
    Mike

    Hi,
    I have same problem.
    please which woo invoicing are you mean? Woocommerce have invoicing, or do you mean any invoicing plugin? Thank you.

    Plugin Author INVELITY

    (@invelity)

    Hello,

    this support topic is for invoicing plugin https://www.kros.sk/ikros/

    Did you download our plugin and entered API keys you got from iKros?

    Thanks,
    Mike

    Hi, yes, i downloaded your plugin and i entered API key from ikros.
    When try send invoice to ikros i get:
    Faktúra objednávky s č. 8538 nebola vygenerovaná s problémom : Neplatná požiadavka s errorom :The field NumberingSequence must be a string with a maximum length of 5.

    Which field it means?

    Thank you!

    Plugin Author INVELITY

    (@invelity)

    Hello.

    Could you send us a screenshot of Ikros settings page to our support email or check if any of the fields in section “Formát číslovania faktúr” is longer than 5 characters. If so, try making it shorter to maximum of 5 characters.

    Thank you
    Kind regards
    Martin

    But in ikros side, we have all invoices with this formating:

    60[YY]XXXX

    number year and number increment, there is necessary 8 characters.

    8 characters we have used every year.

    Plugin Author INVELITY

    (@invelity)

    Please share us screenshots of setting in ikros and woocommerce.

Viewing 7 replies - 1 through 7 (of 7 total)
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