Hello,
if you see the invoice in WooCommerce you should see invoices in iKros as well. The invoices are generated in iKros and then they are sent to WooCommerce.
Make sure you refresh iKros app after you’ve sent orders from WooCommerce.
Thanks,
Mike
Hi,
I have same problem.
please which woo invoicing are you mean? Woocommerce have invoicing, or do you mean any invoicing plugin? Thank you.
Hello,
this support topic is for invoicing plugin https://www.kros.sk/ikros/
Did you download our plugin and entered API keys you got from iKros?
Thanks,
Mike
Hi, yes, i downloaded your plugin and i entered API key from ikros.
When try send invoice to ikros i get:
Faktúra objednávky s č. 8538 nebola vygenerovaná s problémom : Neplatná požiadavka s errorom :The field NumberingSequence must be a string with a maximum length of 5.
Which field it means?
Thank you!
Hello.
Could you send us a screenshot of Ikros settings page to our support email or check if any of the fields in section “Formát číslovania faktúr” is longer than 5 characters. If so, try making it shorter to maximum of 5 characters.
Thank you
Kind regards
Martin
But in ikros side, we have all invoices with this formating:
60[YY]XXXX
number year and number increment, there is necessary 8 characters.
8 characters we have used every year.
Please share us screenshots of setting in ikros and woocommerce.
