Support » Plugin: Jetpack by WordPress.com » Still troubles with facebook publicize

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Looking at your site, I see you use Yoast SEO, but deactivated their Open Graph options to use Jetpack’s Open Graph Meta tags instead. That seems to work well, Jetpack outputs the right image in the Meta Tags:
    http://i.wpne.ws/dn0T

    It’s worth noting that Yoast SEO would probably work as well; their Open Graph Meta Tags are usually good too. 👍

    Unfortunately, Facebook doesn’t seem to like that image. You can see the issue by entering the post URL in Facebook’s Debugger here:
    https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Ftall.life%2Ftall-dating-site-tallsingles%2F
    http://i.wpne.ws/dn16

    I tried hitting the “Fetch new scrape information” button on that page to force Facebook to crawl the post again and try to grab the Image Meta tag again, and this time it worked: the debugger didn’t return any errors, and now uses the correct image when I try to share the post on Facebook:
    http://i.wpne.ws/dnG6

    It might just have been a glitch on Facebook’s end. Could you try to publish a new post, and let me know how it goes?

    That’s curious, it does seem to work now for me too… one problem still though is the caption has an image url in it. Any thoughts?

    I’ll let you know about my next post, but could be a weekish before I post again…

    Thanks,
    Sam

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    one problem still though is the caption has an image url in it. Any thoughts?

    I missed that, thanks for pointing it out. Could you try to update to the most recent version of Jetpack, and then open Facebook Debugger again, and click on “Fetch new scrape information” to force Facebook to check the updated Open Graph Meta Tags?

    Let me know how it goes.

    That worked, thanks!

    Sam

    Hi Jeremy,

    I had the same problem again. Fetching new scrape resolved it again. Am I going to have to do this every time? Is there a way around this?

    Also, it said the following about not having tags, but my post does have tags. Any thoughts?

    fb:admins and fb:app_id tags are missing. These tags are necessary for Facebook to render a News Feed story that generates a high click-through rate.

    Thanks,
    Sam

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    I had the same problem again. Fetching new scrape resolved it again. Am I going to have to do this every time? Is there a way around this?

    If it happens every time, it might be worth opening a bug here:
    https://developers.facebook.com/bugs/

    Facebook developers might be able to address the issue on their end, or help you understand why Facebook’s bot can’t crawl your site properly.

    Also, it said the following about not having tags, but my post does have tags. Any thoughts?

    fb:admins and fb:app_id tags are missing. These tags are necessary for Facebook to render a News Feed story that generates a high click-through rate.

    Could you go to SEO > Social > Facebook in your dashboard, and specify a Facebook admin and / or App ID there? That should do the trick.

    I thought that SEO in the dashboard belonged to the Yaost plugin?

    I did try adding the Facebook admin and an app ID for an existing app, but still got the error, which I should clarify is just for “Like button warnings that should be fixed”, other tags seem to work.

    Perhaps this is somehow related to having to scrape every time I post?

    Your thoughts?

    Thanks,
    Sam

    Plugin Contributor Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    I thought that SEO in the dashboard belonged to the Yaost plugin?

    It does indeed. That plugin also offers an option to manage Open Graph Meta tags, including fb:admins and fb:app_id tags.
    That’s consequently a great option for you if you want to add those 2 tags. You don’t need to use another plugin for that, you can use Yoast SEO.

    I did try adding the Facebook admin and an app ID for an existing app, but still got the error

    Once you’ve saved your changes in SEO > Social > Facebook, make sure you’ve also checked the box at the top of that page.

    Then the tags should be added to your posts. You’ll need to ask Facebook to scrape the post again, so it can find the new tags.

    Thanks Jeremy, I think it is working. I’ll let you know after the next post for sure though.

    Thanks again,
    Sam

Viewing 9 replies - 1 through 9 (of 9 total)
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