Support » Plugin: WP Statistics » Still not counting

  • Please, dear Team, the plugin is still not working since the update, and I am not the only one, who got this problem. Please do something!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Same problem here. Has been since december.

    Plugin Contributor Mehrshad Darzi

    (@mehrshaddarzi)

    Hi @senjoralfonso
    What is your problem?
    do you active WordPress cache plugin?

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    And don’t forget to take a look in Settings > Visitor’s IP

    Giulio Alfonso

    (@senjoralfonso)

    Yep, I have tried the extra php in functions.php but didn’t help. It has worked, but stopped.

    jimmycrow

    (@jimmycrow)

    Having the same problem as well. I think it started for me when I activated the CDN on my Managed WordPress plan at GoDaddy. I have cleared that cache and tried the solutions above but still doesn’t work.

    Plugin Author Mostafa Soufi

    (@mostafas1990)

    I’m sure you can solve this problem with Custom Header option in Visitor’s IP

    Find your real IP with this way
    https://nimb.ws/FW6wEm

    Giulio Alfonso

    (@senjoralfonso)

    Execuse me Mr. Soufi, but neither the PHP Code nor the change of the $_Server Variable makes the plugin count visitors again.

    Yes, the plugin started not to count a few days ago. I checked visitor stats in CloudFlare and WordFence Live traffic. Both confirm a lot of missed traffic not reported to the WP dashboard with the WP Stats.

    Per the recommendation of the author I have switched IP Visitor setting to “Custom”. I will see if this changes anything.

    Is there a plan to fix this problem or should I start looking for another plugin for visitor traffic statistics?

    Today, after deactivating the “cache”-function, the plugin starts counting again, but shows also “WP_CACHE is Enable in Your WordPress, Please enable Cache Setting in WP Statistics.” So, this means to me, that there is maybe a problem with the “rest api” or so?

Viewing 9 replies - 1 through 9 (of 9 total)
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