Support » Plugin: Pixel Caffeine » Still no product variations in the Catalog

  • I know this has been raised several times, but it does not work for me with the latest plugin version. I have installed and configured the plugin. In the Catalog settings “Remove variations” is set to off. I cannot see any variations in the Facebook catalog. There is only the cheapest version of it. Product type is in facebook is marked as “-“.
    Is there a chance for fixing it?

    Regards
    Bogusz

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    please, update your plugin version with the newest released yesterday, in order to check that the latest fixes can already solve your issue.

    Thanks for your response. I have updated the plugin and checked and nothing changed 🙁

    Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    it may be a conflict with one of the plugin have active in your website.

    Please, try to deactivate all plugins and check the Pixel Caffeine admin page: if it will work without any problem, there is a plugin that created this issue.

    If so, then activate all plugins back one by one, refreshing manually the feed each time, in order to discover which plugin created the issue.

    You can do the same operation easily thanks to this plugin if you want: https://wordpress.org/plugins/health-check/

    I did what you say (both of the things you mentioned) and the problem is stil there. 🙁

    Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    this issue is very weird and difficult to debug. Could you please share your website URL? Furthermore, post some screenshot of your admin side, it would be useful from your products admin, from product catalog configuration (in order to see what options are enabled/disabled) and from your product catalog xml content.

    Hi,

    The website URL is https://planu.pl
    The products admin screen: https://imgur.com/a/Tk24Wg0
    The product catalog config: https://imgur.com/XUo9l2j
    The product catalog XML content: https://imgur.com/5exPQ2U

    The last one covers only one product, it is a variable one.

    Hope that helps

    Reagrds
    Bogusz

    • This reply was modified 2 months, 2 weeks ago by hogo.
    hogo

    (@hogo)

    Hi, Any chance for a fix? I would like to create a Black Friday offer on Facebook and I cannot as 75% of my products are not uploaded 🙁

    Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    sorry for the delay, but I’m not able to understand and replicate the issue 🙁

    But, I saw in your website that you have something custom to fetch the variations. What are you using to have a different layout for the variations? Are you using a plugin or customization in the theme?

Viewing 8 replies - 1 through 8 (of 8 total)
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