Support » Plugin: Antispam Bee » Still getting regular spam comments.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Simon Kraft

    (@krafit)

    Hi @jodyshop,

    I’m sorry you had a bad experience with Antispam Bee. We are constantly working on and improving our plugin. Our solution is very good in the overwhelming majority of cases, so I’d be interested in your setup (theme and plugins) and the kind of spam you received while using Antispam Bee.

    Cheers,
    Simon

    Plugin Contributor Torsten Landsiedel

    (@zodiac1978)

    Hi @jodyshop

    without giving more details (like active theme and plugins) you are not helping anyone here. Obviously there are many people out there who found our plugin is working and helpful, so it seems there is something not working correctly on your site.

    If this is the case we are here to help you in the support forums:
    https://wordpress.org/support/plugin/antispam-bee/

    But you haven’t opened a thread there, but leaved a 1 star review. Not very encouraging for a team of volunteers who are maintaining this plugin in their free time for no money.

    We are still here to help! Let’s restart this conversation and move over to the support forums and get this working for you. Okay?

    Is this problem happening on the jodyshop website? For the product reviews? Is the plugin still active? I can check if it is working correctly then.

    All the best
    Torsten

Viewing 2 replies - 1 through 2 (of 2 total)
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