Title: Still confused…
Last modified: March 4, 2019

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# Still confused…

 *  Resolved [rapportdesign](https://wordpress.org/support/users/rapportdesign/)
 * (@rapportdesign)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/still-confused/)
 * I’ve been using Cookiebot since May 18 and signed up as a reseller, as we handle
   over 100 WordPress websites.
 * Despite the annoying monthly fees, it seemed like an automated solution to a 
   confusing area of website development, which would save enough time to easily
   cover the Cookiebot fees.
 * We sent out an e-shot and signed up a few clients… I then discovered around October
   18 that some cookie files are still set, so dug a little deeper, to read that
   some scripts need modifying.
 * My initial reaction was that not only finding the code to modify would be a pain
   but with the potential for plugin updates to override the changes, makes this
   solution completely unmanageable.
 * I, therefore, have stopped pushing Cookiebot until I’ve had a chance to investigate
   further.
 * After some further reading, it appears the more mainstream plugins have made 
   the necessary changes, so their scripts don’t require modifying. **It would be
   great if someone could confirm this?**
 * **Assuming the above is true, what are people doing about the less mainstream
   plugins?** Constantly modifying upon every update? Getting rid of the plugin 
   and finding an alternative that supports Cookiebot?
 * I’ve been running some tests on our own site… [https://rapport-design.com/](https://rapport-design.com/)
   
   I can see that 4 cookie files are saved before consenting. One is listed as necessary,
   2 are listed as marketing and _gali is the 4th one set, but doesn’t appear to
   be listed by Cookiebot.
 * **I’m guessing the Necessary one is OK to be set without breaking GDPR.**
    I’m
   assuming the Monster Insights plugin that we use for Google Analytics isn’t compatible
   with Cookiebot and to avoid modifying repeatedly with every update, I should 
   find an alternative solution for Google Analytics. This seems a bit crazy considering
   how mainstream Monster Insights is, but there are a lot of Google Analytics related
   Add-Ons showing up within the Cookiebot Prior Consent section. **Can anyone clarify
   anything here?**
 * I’m wondering why other Necessary cookies aren’t showing up straight away and
   why all 16 aren’t appearing when I accept all cookies. I’m assuming this is because
   the Cookiebot report provides details of every Cookie file across the site, whereas
   my Home page tests will only work with the cookie files being loaded by the Home
   page. **Confirmation would be great!**
 * Until I’m comfortable that I know how to properly use Cookiebot to be GDPR compliant
   and what works involved ongoing, I’m reluctant to push this service to any more
   clients.
 * Any further information would be greatly appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [cookiebot](https://wordpress.org/support/users/cookiebot/)
 * (@cookiebot)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/still-confused/#post-11272110)
 * Hi [@rapportdesign](https://wordpress.org/support/users/rapportdesign/),
 * >  I’ve been using Cookiebot since May 18 and signed up as a reseller, as we 
   > handle over 100 WordPress websites.
   > Despite the annoying monthly fees, it seemed like an automated solution to 
   > a confusing area of website development, which would save enough time to easily
   > cover the Cookiebot fees.
 * Which fees are you talking about? The subscription fee, or?
 * > After some further reading, it appears the more mainstream plugins have made
   > the necessary changes, so their scripts don’t require modifying. It would be
   > great if someone could confirm this?
   > Assuming the above is true, what are people doing about the less mainstream
   > plugins? Constantly modifying upon every update? Getting rid of the plugin 
   > and finding an alternative that supports Cookiebot?
 * Some mainstream plugins claim to comply with the GDPR, some don’t. Nonetheless,
   you still need to inform your users about all tracking going on, through a cookie
   banner or similar.
 * Your best option is to use our Addons, which you can read more about here: [https://github.com/CybotAS/CookiebotAddons](https://github.com/CybotAS/CookiebotAddons)
 * The addons are a **free** contribution from Cookiebot to the community. They 
   will help you not having to manually change the code of other plugins. If we 
   are missing a plugin, you can create an issue on the Github page, and we’ll have
   a look at it. To find the addons, go the to “Prior consent” menu tab of the Cookiebot
   plugin.
 * We have reached out to WordPress, to get a more permanent solution, but no progress
   so far: [https://core.trac.wordpress.org/ticket/44043](https://core.trac.wordpress.org/ticket/44043)
 * > I’m guessing the Necessary one is OK to be set without breaking GDPR.
   >  I’m 
   > assuming the Monster Insights plugin that we use for Google Analytics isn’t
   > compatible with Cookiebot and to avoid modifying repeatedly with every update,
   > I should find an alternative solution for Google Analytics. This seems a bit
   > crazy considering how mainstream Monster Insights is, but there are a lot of
   > Google Analytics related Add-Ons showing up within the Cookiebot Prior Consent
   > section. Can anyone clarify anything here?
 * MonsterInsights does integrate with Cookiebot, no code changes required. You 
   need to get their eu-compliance addon:
 * [https://www.monsterinsights.com/addon/eu-compliance/](https://www.monsterinsights.com/addon/eu-compliance/)
 * > I’m wondering why other Necessary cookies aren’t showing up straight away and
   > why all 16 aren’t appearing when I accept all cookies. I’m assuming this is
   > because the Cookiebot report provides details of every Cookie file across the
   > site, whereas my Home page tests will only work with the cookie files being
   > loaded by the Home page. Confirmation would be great!
 * That is correct. Cookies are set on different pages. The cookie report that we
   provide will give you more details on which pages they were found.
    -  This reply was modified 7 years, 2 months ago by [cookiebot](https://wordpress.org/support/users/cookiebot/).
    -  This reply was modified 7 years, 2 months ago by [cookiebot](https://wordpress.org/support/users/cookiebot/).
    -  This reply was modified 7 years, 2 months ago by [cookiebot](https://wordpress.org/support/users/cookiebot/).
 *  Thread Starter [rapportdesign](https://wordpress.org/support/users/rapportdesign/)
 * (@rapportdesign)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/still-confused/#post-11272433)
 * Hi there,
 * Thanks for your reply… Things are becoming clearer.
 * Yes, I was referring to the subscription fee.
    It didn’t exactly go down well,
   trying to sell a monthly subscription fee for a cookie popup that drives most
   people mad.
 * My main concern is cookie files being stored before consent.
 * Rather than trying to keep track of what plugins are GDPR compliant or not, I
   was lead to believe that Cookiebot would just handle that issue for me. I realise
   that may be asking the impossible and was due to my misunderstanding of the documentation.
 * I’ve just been reading the information on [https://wordpress.org/plugins/cookiebot/](https://wordpress.org/plugins/cookiebot/)
   and it seems to have moved on a bit since I last checked it. It seems I’m right
   and there is no easy solution to this… There’s still a fair bit of work to do
   for each site, despite paying for Cookie Bot.
 * This article has cleared up my confusion about the necessary cookies…
    [https://support.cookiebot.com/hc/en-us/articles/360004104033-What-does-prior-consent-mean-and-how-do-I-implement-it-](https://support.cookiebot.com/hc/en-us/articles/360004104033-What-does-prior-consent-mean-and-how-do-I-implement-it-)
 * I’d spotted the Cookiebot Add-ons, but it wasn’t obvious how they work. It appears
   to be an automatic process. I have two listed as available and both are auto 
   enabled. One relates to a plugin in use and Embed autocorrect appears not to 
   be plugin related and just covers general site functionality.
 * “If we are missing a plugin, you can create an issue on the Github page, and 
   we’ll have a look at it.”
    We use 147 different plugins across our sites, with
   each site averaging about 30 plugins. I’m trying to establish the most efficient
   way to keep on top of all this.
 * Initially, I’d planned to just check that the cookie files aren’t set until I
   consent. This doesn’t seem practical because not all cookies would be loaded 
   on the home page, so multiple page test per site would need to take place.
 * I guess I need to contact all 147 plugin developers and ask if their plugin is
   set to block cookies until consent via Cookiebot? Tick of the ones that confirm
   and let you know about any others.
 * What happens if I have a reply saying they are compliant and then it turned out
   an update to their plugin, has made it uncompliant. Who’s to blame? Am I responsible
   for getting reconfirmation from each developer after every update? Am I responsible
   for physically checking that the plugin doesn’t store a cookie file before consent,
   on each and every website, every time we do updates, which is pretty much daily?
 * When reading up on GDRP initially, I’d read that Google Analytics was going to
   be a challenge, but Monster Insights would take care of it all for me. This sounded
   great until I realised it required the Pro Add On at $199 / year. I’d also read
   that if you block cookies until consent, you don’t need to worry about Google
   Analytics. This was one of the reasons the Cookiebot fees seemed so reasonable…
   In my opinion, they were already saving me $199 / year. A typical client won’t
   pay $199 / year for a GDPR compliant Google Analytics script on their website.
   Based on the fact you have 5 Google Analytic related add-ons, I’m guessing most
   people are just opting for a different solution. I can see Monster Insights losing
   a lot of active users by not making their free version GDPR compliant.
 * Thanks for pointing out the “First found URL”, I had overlooked this and it will
   be extremely useful.
 *  Plugin Author [cookiebot](https://wordpress.org/support/users/cookiebot/)
 * (@cookiebot)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/still-confused/#post-11275540)
 * > Yes, I was referring to the subscription fee.
   >  It didn’t exactly go down well,
   > trying to sell a monthly subscription fee for a cookie popup that drives most
   > people mad.
 * It’s not free for us to deliver a SaaS solution to > 140K websites. We are using
   resources to scan your website, provide a banner that loads fast for your end
   users (with servers around the world), storage of consents, a state-of-the-art
   cookie scanner, finishing off with a monthly report + more. You are paying for
   a service. There are of course other free options.
 * You, as the owner of a website, are responsible for all tracking going on, regardless
   if that tracking is coming from a 3rd party such as Facebook or Google (through
   plugins).
 * We believe that the best solution for WordPress would be something in the lines
   of what we have proposed here: [https://core.trac.wordpress.org/ticket/44043](https://core.trac.wordpress.org/ticket/44043).
 * It is not sustainable for you to update each plugin manually for all of your 
   100 websites. As you have probably realized by now, this is **not** Cookiebot’s
   fault. It seems that we are the only cookie plugin trying to help and solve the
   problem.
 * So what can **you** do to help yourself? You could try to raise your voice in
   the different channels, e.g in WP’s #core-privacy Slack channel, or in the [bug tracker](https://core.trac.wordpress.org/ticket/44043).
 * If you have developers, you are welcome to have them contribute to our Addons.
   It is also very easy to integrate with Cookiebot as described in our [documentation](https://github.com/CybotAS/CookiebotAddons).
 *  Thread Starter [rapportdesign](https://wordpress.org/support/users/rapportdesign/)
 * (@rapportdesign)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/still-confused/#post-11276353)
 * Apologies if my frustration has felt like it’s been directed at Cookiebot.
 * I appreciate the benefits of this service and understand the costs associated,
   but it’s a tough one to convince the client.
 * Thanks for your time.
 *  Plugin Author [cookiebot](https://wordpress.org/support/users/cookiebot/)
 * (@cookiebot)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/still-confused/#post-11279975)
 * [@rapportdesign](https://wordpress.org/support/users/rapportdesign/)
 * > I appreciate the benefits of this service and understand the costs associated,
   > but it’s a tough one to convince the client.
 * As a reseller, you can offer your customers up to 20% in discount.
 * Please read:
 * [https://support.cookiebot.com/hc/en-us/articles/360004976454-As-a-reseller-retail-model-can-I-offer-a-price-discount-to-my-customers-](https://support.cookiebot.com/hc/en-us/articles/360004976454-As-a-reseller-retail-model-can-I-offer-a-price-discount-to-my-customers-)
 * Moreover, if you haven’t bought in on why the GDPR and ePR are necessary, it 
   will be hard for you to convince your customers to pay for their visitors security.
 * We can highly recommend Shoshana Zuboff’s book “The Age of Surveillance Capitalism”
   which was published in English this January. It is a big work that took her 7
   years to put together and it very thoroughly explains how we ended up where we
   are today – where everyone’s data and experiences are extracted as raw material
   and used for commercial purposes.
    -  This reply was modified 7 years, 2 months ago by [cookiebot](https://wordpress.org/support/users/cookiebot/).
    -  This reply was modified 7 years, 2 months ago by [cookiebot](https://wordpress.org/support/users/cookiebot/).
 *  Thread Starter [rapportdesign](https://wordpress.org/support/users/rapportdesign/)
 * (@rapportdesign)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/still-confused/#post-11280024)
 * The 20% will help cover the time I need to spend regularly monitoring each site.
 * For those that want a quick insight into the book you’ve recommended, they may
   find this link useful. [https://www.youtube.com/watch?v=Vo6K-bPh39M](https://www.youtube.com/watch?v=Vo6K-bPh39M)

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 2 participants
 * Last reply from: [rapportdesign](https://wordpress.org/support/users/rapportdesign/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/still-confused/#post-11280024)
 * Status: resolved