Title: Still cant sync
Last modified: February 8, 2022

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# Still cant sync

 *  Resolved [curtcherry](https://wordpress.org/support/users/curtcherry/)
 * (@curtcherry)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/still-cant-sync/)
 * I have been trying for weeks with your tech help and now I get no response. You
   all asked for access to my site. So I gave you admin access to my staging site.
   Still cannot upload a feed because I get this error. Upload Failed: Shipping 
   template does not exist. Click here to fetch/create shipping templates. After
   updating the default template it still gives me the same error. FIX THIS!

Viewing 1 replies (of 1 total)

 *  Plugin Author [ExportFeed.com](https://wordpress.org/support/users/purpleturtlepro/)
 * (@purpleturtlepro)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/still-cant-sync/#post-15801010)
 * Hi Curcherry!
 * We are sorry to hear that you are facing these inconvenices.
 * It is to let you know that the plugin can import only fixed shipping profiles
   from Etsy at the moment.
 * So, in order to upload your feed please create a fixed shipping profile on Etsy
   and fetch it from the plugin.
 * You can reach us via email or can schedule a call with our tech support from 
   this link here: [https://www.exportfeed.com/contact/demo_session/](https://www.exportfeed.com/contact/demo_session/)
 * We will be more than happy to help you set up everything.
 * Regards,
 * WooCommerce Etsy Integration Team.

Viewing 1 replies (of 1 total)

The topic ‘Still cant sync’ is closed to new replies.

 * ![](https://ps.w.org/exportfeed-for-woocommerce-product-to-etsy/assets/icon-256x256.
   png?rev=3145216)
 * [Etsy Integration For WooCommerce](https://wordpress.org/plugins/exportfeed-for-woocommerce-product-to-etsy/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/exportfeed-for-woocommerce-product-to-etsy/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/exportfeed-for-woocommerce-product-to-etsy/)
 * [Active Topics](https://wordpress.org/support/plugin/exportfeed-for-woocommerce-product-to-etsy/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/exportfeed-for-woocommerce-product-to-etsy/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/exportfeed-for-woocommerce-product-to-etsy/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [ExportFeed.com](https://wordpress.org/support/users/purpleturtlepro/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/still-cant-sync/#post-15801010)
 * Status: resolved