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[Resolved] Still can't reset password

  • Paleojess
    Member

    @paleojess

    Hi,
    I’m new to all of this and I’m having trouble logging into my blog for the first time. I’ve looked at the password doc and nothing there has been a help. The reset password email hasn’t worked and I have no idea where the ADMIN tab to change the password myself is. Can anyone help me with that?
    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • esmi
    Forum Moderator

    @esmi

    Paleojess
    Member

    @paleojess

    I’ve tried all of these,and nothing has worked. I can’t even get to an ‘admin’ tabe to change the password. Would be really helpful to email someone and get help, i have a blog I can’t access because of log in issues.
    Is there any other way I can change the password?

    Paleojess
    Member

    @paleojess

    Would be super nice if the ‘lost your password’ reset button actually sent me a new password. Can this be fixed?

    cubecolour
    Moderator

    @numeeja

    What happened when you tried the emergency password reset script? I’ve never known that not to work for someone.

    Paleojess
    Member

    @paleojess

    Haven’t tried the emergency reset, I don’t know how to save the script to the root of my wordpress installation (nothing there to show me how to do it).
    Thanks cubecolour, I’ll try that I the morning (ill search for a way to save the script and try that way)

    esmi
    Forum Moderator

    @esmi

    Would be super nice if the ‘lost your password’ reset button actually sent me a new password.

    It does – honest! If you’re not getting the mails, then either they’re ending up in a spam bin/filter or there’s a problem with your site ending out emails. In the meantime, have you also looked at Resetting_Your_Password?

    Paleojess
    Member

    @paleojess

    I have been checking my spam bin each time I check for the inbox for the reset password but nothing. I don’t know how to do the emergency reset, I’ve read through it but just don’t know. I may have to go and get someone to help me with it…didn’t think it would be so hard to get a password reset, I’m new to it all (obviously) but some email support would be really handy. Thanks anyway

    esmi
    Forum Moderator

    @esmi

    Have you tried some of the other methods in Resetting_Your_Password?

    Paleojess
    Member

    @paleojess

    Got it sorted…thanks for your help

Viewing 9 replies - 1 through 9 (of 9 total)
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