Support » Plugin: Responsive Menu - Create Mobile-Friendly Menu » still awaiting refund

  • agence42

    (@agence42)


    We have bought the plugin the 24th march, email the 24th march at 14h01 :
    Hello,
    I am sorry but your plugin is not working.
    thanks to achieve the trial.
    I have done a credit card chargeback for the purchase.
    Have a good day
    Another email to <support@responsive.menu>
    Date: 6 avr. 2021 08:16
    Hello,
    Your plugin was not functional and i ask to achieve the trial.
    You reply to me and i see today, that the paiement is passed.
    Can you refund me please
    have a good day`
    Another mail : Date: 16 avr. 2021 08:43
    Hello, we didn’t received the refund.
    I hope you will reply soon and have it before monday, we have a call with our lawyer.
    We wrote to wordpress and our lawyer. it is not the $ 30 spent but the quality of service that is in question.
    This note is unfortunately deserved
    Have a good day

Viewing 1 replies (of 1 total)
  • Plugin Support expresstechsupport

    (@expresstechsupport)

    Hi @agence42,

    Due to the weekend, we couldn’t refund earlier. We are happy to refund and have already refunded the amount, even though you have exceeded the trial days.

    Kind regards,
    Kriti

Viewing 1 replies (of 1 total)
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