Support » Plugin: Responsive Menu - Create Mobile-Friendly Menu » still awaiting refund

  • We have bought the plugin the 24th march, email the 24th march at 14h01 :
    I am sorry but your plugin is not working.
    thanks to achieve the trial.
    I have done a credit card chargeback for the purchase.
    Have a good day
    Another email to <>
    Date: 6 avr. 2021 08:16
    Your plugin was not functional and i ask to achieve the trial.
    You reply to me and i see today, that the paiement is passed.
    Can you refund me please
    have a good day`
    Another mail : Date: 16 avr. 2021 08:43
    Hello, we didn’t received the refund.
    I hope you will reply soon and have it before monday, we have a call with our lawyer.
    We wrote to wordpress and our lawyer. it is not the $ 30 spent but the quality of service that is in question.
    This note is unfortunately deserved
    Have a good day

Viewing 1 replies (of 1 total)
  • Hi @agence42,

    Due to the weekend, we couldn’t refund earlier. We are happy to refund and have already refunded the amount, even though you have exceeded the trial days.

    Kind regards,

Viewing 1 replies (of 1 total)
  • The topic ‘still awaiting refund’ is closed to new replies.