Still asking me to renew it but I have already renewed

  • Resolved mcartur

    (@mcartur)


    1 year, 4 months ago

    Hi there,

    thank you for the plugin. I have renewed (paid) the suscription, but it still is asking me to pay. I have synch with the cloud and all protection options remain in red.

    I have a multisite installation I have checked the access key and it is the one that appears in my cleantalk dashboard. I do not know how to proceed .

    Thank you for your time.

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