Plugin Author
Rafin
(@rafinkhan)
Hi @gaijen2525,
I have checked your Sticky Video issue on your site and apparently, you are not using our Stick Video. You are actually using the Happy Addons Sticky Video. Since that’s not our plugin, we are not able to help you further on this issue.
I would request you to contact their support team instead. Hopefully, they will be able to resolve the issue.
Have a nice day. Thank you!
when I use your sticky video I get the same error I switched to the Happyaddon because I thought it was a widget issue, I will post using EA and you will see it happens with your widget as well.
I also used the standard elementor video player and it plays the video just fine
Hi @gaijen2525 ,
Hope you’re doing good.
I could not find the EA Sticky Video widget on your page still: https://www.rebeccavelasquez.com/carten/
You can still create a new page with EA Sticky Video and create a support ticket from here: https://wpdeveloper.net/support/new-ticket/
We will check and resolve the EA Sticky Video issue on your end.
Cheers!