Support » Plugin: Ultimate Post List » Sticky post problem

  • Resolved sarkanyjudo

    (@sarkanyjudo)


    Hi Support,

    I’m having problem showing the sticky posts on the top of my lists.
    I have the lists on the Homepage, and set up both the stickiness, and checked the list’s settings.

    What else could be the problem?
    Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Kybernetik Services

    (@kybernetikservices)

    Hi @sarkanyjudo.
    Thank you for reaching out.

    I assume there is a third party plugin or your theme doing something with the sticky posts. Best way is to disable one by one of the plugins and check if the list shows the sticky posts at the top.

    What I do for testing is, I created a post list and tick the option Show sticky posts on top of the list.
    Then I create a new page and add the shortcodes as well as I add the list in the footer with the Ultimate Post List widget.
    After that I created some posts with different publishing dates. For two posts I tick the option Stick to the top of the blog.
    Then I use a private browser and open the website. The page as well as the widget in the footer show me the sticky posts at the top of each list. Independent of the sort order I use for the list.

    Please do some tests on your site and let me know, if you could find the reason.

    Thread Starter sarkanyjudo

    (@sarkanyjudo)

    Hi,

    Thanks for your reply!

    It seems to work if I don’t choose any category in my list settings.
    Is that how it should work?

    Thanks!

    Plugin Author Kybernetik Services

    (@kybernetikservices)

    Hello @sarkanyjudo.

    It seems to work if I don’t choose any category in my list settings.
    Is that how it should work?

    No. I’ve double chekced it and it is working on my site.
    I added a Category Filter and checked Show only posts that are in all selected categories. After reloading the page Ultimate Post List showed me all posts of this category as well as the sticky post in thei category at the top.
    Maybe some from oyur settings are differnet or a third party plugin is working around this feature?

    Thread Starter sarkanyjudo

    (@sarkanyjudo)

    Created a staging site, deactivated all the plugins except yours. Also switched to the default WP theme, and it still does not show the sticky post on the top.
    Sticky posts checked, category checked, Show only posts that are in all selected categories checked as well. List is on the homepage.

    Not sure what’s causing the error. Could you take a look at the site?

    Thank you!

    Plugin Author Kybernetik Services

    (@kybernetikservices)

    I’m sorry @sarkanyjudo. This support level is just for our customers of the Pro version.
    But you can share a screenshot of your settings page and I will compare with our staging site.

Viewing 5 replies - 1 through 5 (of 5 total)
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