Support » Theme: Ultra » Sticky header bug?

  • Resolved tokegameart

    (@tokegameart)


    Hii, the sticky header seems doesn’t work properly when i visit my site as logged in user. but it’s very nice if i’m as a logged out user.
    is it a bug?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Theme Author Andrew Misplon

    (@misplon)

    Hi tokegameart

    Sorry to hear about the hassle. If you are using a caching plugin, please, could you try clearing its cache and see if there is any change? If that doesn’t help, please, can you also try temporarily deactivate all plugins and see if there is any change in behaviour.

    tokegameart

    (@tokegameart)

    i’ve deactive all of plugins, still doesn’t get it work 🙁

    the sticky header is work, but not at correct position.
    the header stick below the top bar with top bar menu dissapear (transparent layer, invisible or something else). It’s very annoying

    Theme Author Andrew Misplon

    (@misplon)

    Please, could you send a link to your site so I can take a look?

    tokegameart

    (@tokegameart)

    http://tokegameart.net/

    you need to logged in to see the bug.

    Theme Author Andrew Misplon

    (@misplon)

    Thanks, there aren’t any JavaScript Console errors, all looks normal.

    Do you perhaps want to contact me via email on support@purothemes.com. You’re a premium user so we’re standing by to assist via email.

    Moderator Andrew Nevins

    (@anevins)

    Forum moderator

    @tokegameart, Please never post sensitive information on these public forums.

    Theme Author Andrew Misplon

    (@misplon)

    Thanks, Andrew. Appreciate all the help.

    @tokegameart, sorry, the way we’ve set this up isn’t suitable for your site. Apologies. We’ve assumed logged in users would have the admin bar present which isn’t necessarily the case. Let me take another look at the CSS and come up with a smarter way of adjusting the sticky header for the admin bar. Will report back shortly.

    Theme Author Andrew Misplon

    (@misplon)

    Slightly edge case, but just in case anyone else is having this problem for their logged in users with no admin bar, the Custom CSS fix is:

    /* Hotfix: remove after 2.1.3 */
    body:not(.ultra-customizer-preview).logged-in .site-header.is-stuck[style] {
    	top: 0 !important;
    }
    
    @media (max-width: 600px) {
    	body:not(.ultra-customizer-preview).logged-in .site-header.is-stuck[style] {
    		top: 0 !important;
    	}
    }
    
    @media (min-width: 600px) and (max-width: 780px) {
    	body:not(.ultra-customizer-preview).logged-in .site-header.is-stuck[style] {
    		top: 0 !important;
    	}
    }

    I’ll release an update tomorrow to resolve, the above hotfix can be removed after the update.

    Thanks for your help, Andrew 🙂

    Theme Author Andrew Misplon

    (@misplon)

    No problem, thanks for your understanding. More to come tomorrow.

Viewing 10 replies - 1 through 10 (of 10 total)
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