Title: Sticky button not working correctly
Last modified: April 3, 2018

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# Sticky button not working correctly

 *  [executedgam](https://wordpress.org/support/users/executedgam/)
 * (@executedgam)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/sticky-button-not-working-correctly/)
 * Hi guys,
 * Over the last few days my sticky side button plugin has started acting strangely.
   Unfortunately I cannot post a link to the page for privacy reasons. I have one
   sticky button on the left of the page that links to an email log in page, the
   other day I needed to change this link, which is a simple enough task but I noticed
   that after I changed the link and saved the changes they did not upload to the
   live site for some reason?
 * I have tried various things that have been suggested by other users with similar
   problems such as de-activating and re-activating the plugin and after that I 
   also deleted and re-installed the plugin, none of which did anything.
 * After re-creating the button it now appears like this —-> [https://ibb.co/dOW2px](https://ibb.co/dOW2px)
   
   Normally without hovering over the button, all you can see is the envelope but
   it is backwards now.
 * The live site also has not changed at all since I made any of these changes, 
   it still displays the broken link.
 * If I can provide any other details to help please just let me know, or if anyone
   has any suggestions or ideas I am happy to hear them.
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * (@enigmaweb)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/sticky-button-not-working-correctly/#post-10140973)
 * I’m sorry but without being able to see the issue it’s extremely hard to offer
   any useful advice.
 * Can you post some screenshots showing the issue?
 * I can give some generic advice…
    – try clearing your computer’s cache – try disabling
   all other plugins and switching to default theme for testing ^ Does the issue
   still persist after doing these two things?
 *  Thread Starter [executedgam](https://wordpress.org/support/users/executedgam/)
 * (@executedgam)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/sticky-button-not-working-correctly/#post-10141048)
 * Hi Maeve,
 * Thanks for the reply, yes I know it would be helpful with the actual site but
   unfortunately I cannot release this as per client instruction.
 * Im not sure what has happened as over the past few weeks there has been no updates
   done to plugin, no new plugins installed and wordpress has not been updated.
 * I have cleared cache and there was no change. I will start disabling other plugins
   as you suggested to see if that makes a difference.
 * The strange thing is that the changes I have made are visable when I am logged
   into wordpress and view the site from there but if I log out and try none of 
   the changes are registered?
 * [https://imgbb.com/](https://imgbb.com/) This ss shows what I can see when logged
   in to WP, which has the working link but the text is on the wrong side of the
   button.
 * [https://ibb.co/duAZKx](https://ibb.co/duAZKx) This one is what I can see on 
   the live site, this button is functioning normally like it always has but is 
   directing to a broken link.
 *  Plugin Author [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * (@enigmaweb)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/sticky-button-not-working-correctly/#post-10141059)
 * I’ve not seen either of those problems before so unfortunately I can’t guess 
   at what the problem might be here. Sorry!
 * I would suggest to check the error console, and try the isolation testing as 
   mentioned earlier (disable everything else and use default theme to see if this
   is a conflict with some other code running on your site)
 * You should also check for caching plugins, cdn like cloudflare etc.
    And of course,
   update to the latest version of WordPress core and Sticky Side . Buttons plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Sticky button not working correctly’ is closed to new replies.

 * ![](https://ps.w.org/sticky-side-buttons/assets/icon-256x256.jpg?rev=1575383)
 * [Sticky Side Buttons](https://wordpress.org/plugins/sticky-side-buttons/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sticky-side-buttons/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/sticky-side-buttons/)
 * [Active Topics](https://wordpress.org/support/plugin/sticky-side-buttons/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sticky-side-buttons/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/sticky-button-not-working-correctly/#post-10141059)
 * Status: not resolved