Support » Plugin: Post SMTP Mailer/Email Log » Step 2 Who is Mail Coming From

  • Resolved evildoer

    (@evildoer)


    I am unsure what email address to add in step 2.

    Is it the Outlook address and password OR is it my wordpress admin email with user name ?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Tim

    (@tneville)

    Hi @evildoer,

    I am not sure what guide you are following, but the email address in Post SMTP should be the email address of the sending account.

    Can I also remind you that we can only support the Post SMTP core plugin here, and not the extensions. Extension support is exclusively available here: https://postmansmtp.com/forums/forum/extensions/

    Please also try to avoid creating multiple new threads on the same topic – it will get very confusing. Thank you. 🙂

    Kind Regards,
    Tim

    Thread Starter evildoer

    (@evildoer)

    Apologies.

    I am using the WIZARD…

    Step 2 prompt auto-fills with wordpress user email and NAME

    So. To clarify. I should input OUTLOOK email address AND just user NAME ?

    NOT password ?

    • This reply was modified 7 months, 4 weeks ago by evildoer.
    Thread Starter evildoer

    (@evildoer)

    Changing the email in Step 2 did the trick.

    Elementor Contact form submission is reaching my outlook client email.

    And it works without using extension.

    Diagnostics available if you want them.

    • This reply was modified 7 months, 4 weeks ago by evildoer.
    Plugin Support Tim

    (@tneville)

    As mentioned before, we are not permitted to support the extensions here.

    Kind Regards,
    Tim

    Thread Starter evildoer

    (@evildoer)

    I realize that but – this was RELATED to the extension.

    Do I need to activate extension if contact form is reaching my outlook client ?

    Or just leave it alone ?

    Plugin Support Tim

    (@tneville)

    @evildoer,

    The following are considered commercial products, as they require a (free) purchase:

    • Better Email Logger Post SMTP Extension
    • Office 365 for Post SMTP Extension
    • Post SMTP Extension For Amazon SES

    On this basis it is against the WordPress forum guidelines for us to support the extensions on the WordPress forums. Please see the full guidelines here: https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products

    I cannot stress enough, we are not able to help you on WP.org, you must post only in the PostmanSMTP.com support forums here: https://postmansmtp.com/forums/forum/extensions/

    I’ve already replied to you regularly on that forum, by directing your query to the correct forum – it will save me and Yehuda time and we’ll be able to assist you quicker and better. We give our time freely for this support.

    Please do not post about the extensions on these forums. Thank you for your understanding.

    Kind Regards,
    Tim

Viewing 6 replies - 1 through 6 (of 6 total)
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