Title: Stays stuck
Last modified: May 17, 2021

---

# Stays stuck

 *  Resolved [adskiller](https://wordpress.org/support/users/adskiller/)
 * (@adskiller)
 * [5 years ago](https://wordpress.org/support/topic/stays-stuck/)
 * Hello,
 * Thanks for your plugin but not working for us.
 * Tried a few times and getting a popup sayings “error” from the navigator during
   the process… If I close the windows afterwards and go back to create another 
   package it says wait that the previous package to be finished. After more than
   48h same thing… I uninstalled it and installed it again. Same same.
 * My database is 2-3GB and lots of files…
 * Do you have a limit?
 * Also it’s unclear when you create the package and it shows the detected folders,
   if selecting the folders is to exclude o include them in the package… Anyway 
   can’t even create a new one now as it’s still trying to finish a package I think.
 * Thanks in advance for your help.
 * Kind regards,
 * Marco
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fstays-stuck%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Bruce](https://wordpress.org/support/users/ninjateamwp/)
 * (@ninjateamwp)
 * [5 years ago](https://wordpress.org/support/topic/stays-stuck/#post-14450281)
 * Hi [@adskiller](https://wordpress.org/support/users/adskiller/) ,
 * Thanks for trying out FastDup, this particular issue is strange, but do not worry
   much!
    You can contact our developers to have a Teamview check scheduled in other
   to help check it:
 * [ninjateam.wp@gmail.com](https://wordpress.org/support/topic/stays-stuck/ninjateam.wp@gmail.com?output_format=md)
 * Kind regards,
    -Bruce-
 *  Thread Starter [adskiller](https://wordpress.org/support/users/adskiller/)
 * (@adskiller)
 * [5 years ago](https://wordpress.org/support/topic/stays-stuck/#post-14452790)
 * Thanks just contacted your mate.
 * Kind regards,
 * Marco

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Stays stuck’ is closed to new replies.

 * ![](https://ps.w.org/fastdup/assets/icon-256x256.png?rev=2549527)
 * [FastDup - Fastest WordPress Migration & Duplicator](https://wordpress.org/plugins/fastdup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/fastdup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/fastdup/)
 * [Active Topics](https://wordpress.org/support/plugin/fastdup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/fastdup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/fastdup/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [adskiller](https://wordpress.org/support/users/adskiller/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/stays-stuck/#post-14452790)
 * Status: resolved