Stay away. No support for broken plugin even on PRO

  • Carlo61

    (@carlo61)


    1 month, 2 weeks ago

    Looks like a great plugin, if it works, but in my case it stopped working and broke the site, installed, deleted plugin folders, still not working.
    I payed good money for the pro version, to get support on such a vital matter as ADS.
    No reply after 48 hours.
    Now I want a refund as I need to find a working plugin… after spending my time to add all the ads!!

Viewing 1 replies (of 1 total)
  • Plugin Support Henning

    (@henningaa)

    1 month, 2 weeks ago

    Hi Carlo61

    I sincerely appreciate your feedback!

    We recently launched Advanced Ads 2.0, and while we’re committed to ongoing improvements, we understand that new versions can sometimes bring unexpected challenges. Your input is invaluable in helping us refine the experience.

    The issue you encountered was not anticipated, and I completely understand your frustration. We are working our way through all your requests, if its here or via email-support. My apologies for the unusual longer waiting times due to the massive spike in Support requests. Our team is aware of the situation and looking into possible improvements.

    I’d truly appreciate it if you’d consider giving a future update —perhaps version 2.1— another try. I still believe Advanced Ads has a lot to offer, and I hope we can meet your expectations in the future.

    All the best to you and your project!

    Best regards,
    Henning

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.