Support » Plugin: WooCommerce POS » Stay Away – Many Bugs, No Support, No Updates, Not Worth the Headache

  • We purchased this on behalf of a client a few years ago, and have been looking for a better option ever since. We bought the pro version for some extra features (I don’t remember what exactly), but have never had “pro” support.

    Features have been on the development roadmap for years, and the only updates the developer releases are major/critical bugs caused by WC upgrades. From what we can tell, none of the day-to-day annoyances are being worked on.

    There’s only one developer working on this product, and he’s not working on it full-time. That’s fine as a hobby, but he definitely shouldn’t be charging any money for it yet. It’s been pre-release/beta for years.

    Also lots of bugs – any WC/WP update seems to throw things off, and we now dread updating anything in fear of breaking the website or POS that we heavily rely on.

    One small example – the barcode scanning doesn’t consistently work unless the product has already been loaded into Local Storage. This doesn’t happen automatically, so 99% of scanned products need to be scanned more than once for it to actually add them to the cart. This leads to missed scans and lost profit.

    We’re now evaluating a competitor’s product, and will hopefully finally be able to replace this POS.

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  • Hi Scott,

    I think you’ve saved me $129. Would you be willing to share the other options you are evaluating? I have not found many.

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