Stay Away!

  • rvsg1

    (@rvsg1)


    2 months, 1 week ago

    Used Stripe as payment resource for years – with their direct connection. Very few issues if any. Decided to try this one, absolute nightmare with nearly zero chance of getting support or answers at all. So far they have held a large amounts of funds, aren’t sending them and state that we need to fix that with Stripe. Stripe says they can’t it has to be fixed by Woopayments. Woopayments says it won’t payout. Stripe says it won’t because it’s set to manual payouts so I have to do them. Woopayments won’t provide access to do them nor access to change to automatic. They just hold the funds and leave you in a lurch. Absolutely horrible product!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support francoishvz a11n

    (@francoishvz)

    2 months, 1 week ago

    Hi there!

    Thanks for leaving a review.

    > They just hold the funds and leave you in a lurch. 

    Hmmm, it sounds like payouts on your account have been temporarily paused.

    I’d like to help you to see if we can get things back on track.

    Can you please reach out to us at support@woocommerce.com and we’ll help you resolve your WooPayments account issues?

    Look forward to hearing from you!

    berza99

    (@berza99)

    1 month, 3 weeks ago

    im sorry but i saw that users says about plugin have errors becaucause account suspend

    Plugin Support francoishvz a11n

    (@francoishvz)

    1 month, 3 weeks ago

    Hi there,
     
    Thanks for getting back to us!

    im sorry but i saw that users says about plugin have errors becaucause account suspend

    It seems like you might be experiencing a similar issue where your account is showing that it’s in a suspended status. If that is correct then please reach out to us at support@woocommerce.com and we will help resolve this for you.

Viewing 3 replies - 1 through 3 (of 3 total)
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