• The worst customer service I got from the paid plugin.
    elementary and basic triger not included even in higher plans.
    Customers support not responsive and each customer support member give contradictible answer and not fix the issue.
    If you using nonenglish website stay away from this paid plugin
    if you use English there are free popups plugins that do almost the same job.
    They want you to pay 80$ per month for regular trigers you got on free plugins!!!!
    stay away!!!

Viewing 1 replies (of 1 total)
  • Plugin Support Siera

    (@stuttle)

    Hi @mooshshay,

    We’re sorry to hear you’re not happy with our product and customer support. Especially since one of our values is to “fight for our customer’s success.”

    I see you’ve reached out to our team through email and live chat, all of which our team has sent a reply. In fact, we responded with an update on one of the challenges you were facing a few moments ago.

    Our team continues to work through the questions you’ve raised so we can make sure your campaigns look great on your site. Please keep an eye on your inbox for additional updates.

    Thank you,
    Siera
    Customer Success Supervisor

Viewing 1 replies (of 1 total)
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