Support » Plugin: ShortPixel Adaptive Images » stay away

  • Do not use this plugin! It may appear to work at first, but if you check your website almost daily like I do you will find it starts to break your images, for example today, my logo was broken because this plugin broke down (after I spent advertising money directing traffic to my site), I didn’t even use up all my credits. I have found this happens on my clients sites as well, for no reason at all, images served through short pixel one day and working, give a broken link the next day.. and when you inspect element, the image path is through short pixel.. I may have forgiven it once, but this has now happened at least 4 times in the last 2 months.

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  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi, Justin,

    We are really sorry you faced that issue. As far as we know, we didn’t have any global issue, and no clients have come to us with something similar, so this should indicate that your issue had an easy solution, probably related to cache.

    Next time, just know that we are here to help you. Just shoot us an email and we’ll be with you as soon as possible 🙂

    Thank you for your feedback, and stay safe.

    Best,

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