Support » Plugin: Order Tracking - WordPress Status Tracking Plugin » Status Update Email Notification and Mobile Page

  • jellys

    (@jellys)


    Hi there,

    Great plugin! Thanks for providing an amazing one.

    After I make a status change, a notification email is automatically sent to customers. I would like to set the email sender’s name as the name of my website, but for now it is set to “WordPress”. Where should I change it?

    In addition, I changed Default.png and Default_Full.png for more sophisticated images. The sizes of images are exactly the same and they are working great on PC monitors. But on the mobile, the images duplicate with Order Number table.

    Please help me!

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  • Plugin Support jaysupport

    (@jaysupport)

    Hello jellys,

    Thank you for the kind words 🙂

    We make use of the default wp_mail function to send the automatic notification emails. That is why you will see the from name and email address as WordPress. If you wanted, you could use a plugin like WP Mail SMTP to route these emails via an external server and also change the from name and address.

    As for that mobile layout issue, I tested it on my end, and I was not able to reproduce the error. It seems like it works fine, you can have a look here: https://ibb.co/pj9NzHr. Did you resolve this issue?

Viewing 1 replies (of 1 total)
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