Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi Graham,

    I opened your site and as far as I can see everthing is OK.
    Tag Assistant shows the GTM container that has one GA tag: UA-48530657-2

    Cheers,
    Thomas

    Thread Starter SuperGraham

    (@supergraham)

    I know, that’s what’s so confusing. But Google Analytics is telling me that the tracking code isn’t installed. Everything seems OK but Google Analytics doesn’t like it for some reason and I have no idea why. I have added the required PHP code right after the <body> tag but no luck.

    Plugin Author Thomas Geiger

    (@duracelltomi)

    When did you begin tracking with GA?
    If just now, it takes about 24-48 hours for the system to detect tracking.

    What do you see in the real time stats in GA?

    Thread Starter SuperGraham

    (@supergraham)

    If it usually takes 24-48 hours I’ll leave it and wait. I was expecting a quick result and for tracking to be detected immediately – or maybe I’m getting confused with the webmaster tools meta tags. I’ll look again in a couple of days. Thanks Tomi.

    Plugin Author Thomas Geiger

    (@duracelltomi)

    Stats are going to be showing up in the coming hours. The “tracking installed” indicator however needs more time 🙂

    If I were you I would check the real time reports now. If there are hits while you navigate on the site on another tab, everything should be fine.

    Thread Starter SuperGraham

    (@supergraham)

    There are no hits shown at the moment so I’ll leave it for while and try later on. I think I’ve been playing too much and not letting Analytics get a grip on things. I’ll report back tomorrow.

    Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi Graham,

    Is this issue still present?
    Is your GA now working as expected?

    Cheers,
    Thomas

    Thread Starter SuperGraham

    (@supergraham)

    Hi Thomas, yes, it’s all fine. The time delay in Google Analytics detecting the tracking code was the issue – I’m just impatient. I guess the lesson here is to trust the Google Tag Assistant – if that says everything is installed and working then you just have to trust it and wait. Graham

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Status: Tracking Not Installed’ is closed to new replies.