Support » Plugin: Redis Object Cache » Status: Not Connected

  • Resolved myenglishimages

    (@myenglishimages)


    Hi guys.

    Bit of a non-techie here. I’ve installed the plugin and activated it, but it says “Status: Not connected”.

    I’ve looked over some of the activation instructions etc. but really wasn’t sure what the best next step would be. Any help would be greatly appreciated.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Same issue here, any ideas on this one?

    Thread Starter myenglishimages

    (@myenglishimages)

    I had to update my PHP. My site had just been transferred to a new server with an older PHP. Once I updated it to 8.2, everything just worked.

    Plugin Author Till Krüss

    (@tillkruess)

    Huh, that’s odd. Ideally post the diagnostics, so we can see the error message of why it’s not connected.

    Sorry all, my issue actually is that siteground hosting does not support Redis object caching and only does memcaching infact.

Viewing 4 replies - 1 through 4 (of 4 total)
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