Title: status have a problem
Last modified: August 13, 2020

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# status have a problem

 *  Resolved [natitornpat](https://wordpress.org/support/users/natitornpat/)
 * (@natitornpat)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/status-have-a-problem/)
 * Hi
    I have a problem with the workflow status if after 3 days status on-hold 
   change to cancel But some order will change too In spite of not status on-hold(
   on-hold -> precessing -> cancel) Workflow: [https://prnt.sc/tyqyjr](https://prnt.sc/tyqyjr)
   Problem: [https://prnt.sc/tyr05w](https://prnt.sc/tyr05w) How can fix it? Thank
   you for your help

Viewing 1 replies (of 1 total)

 *  Plugin Author [wundermatics](https://wordpress.org/support/users/wundermatics/)
 * (@wundermatics)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/status-have-a-problem/#post-13248732)
 * Hi natitornpat,
 * Thanks for reaching out to us.
 * The trick is to make WunderAutomation re-evaluate the filter when the workflow
   actually runs. See this image, you need to check this checkbox: [https://snipboard.io/yRopdq.jpg](https://snipboard.io/yRopdq.jpg)
 * When working with delayed workflows, the process flow will look like this:
 * 1. The trigger fires
    2. The filters are evaluated 3. If the filters pass, put
   the workflow in a queue with correct scheduled date  4. …. wait until the correct
   date/time… 5. Start the workflow again 6. Reevaluate any filters that are marked
   as “Re-evaluate at delayed run” 7. If the filters pass, run the actions.
 * To make the logic work in your case (cancel orders that have been on hold for
   3 days), you also want to make sure the order is still in “on-hold” after the
   3 days have passed, so you want to check “Re-evaluate…” to achieve this.
 * We’ll look into how we can improve UX and documentation to help users get this
   right in the future.
 * /Erik

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [wundermatics](https://wordpress.org/support/users/wundermatics/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/status-have-a-problem/#post-13248732)
 * Status: resolved